Customer stories
Product Business Settings
UserVoice is popular in Computer Software, Internet, and Marketing And Advertising industries and is widely used by Mid Market, Small Business, and Enterprise.
Integrations
UserVoice Product Overview
UserVoice addresses the challenge of managing customer feedback by offering a centralized platform for collecting and analyzing user insights. This tool helps businesses prioritize feature development based on real customer needs, ensuring that product roadmaps align with user expectations. By capturing feedback in one place, UserVoice creates a single source of truth, which is crucial for making informed decisions. The platform's customizable roadmaps facilitate strategic planning, allowing companies to innovate effectively. In an era where customer satisfaction drives success, UserVoice's integration capabilities ensure seamless data flow across systems, enhancing the feedback loop and supporting continuous improvement.
How satisfied the customers are with UserVoice use-cases
Reviews
"We'll mine UserVoice for the top feedback items that we think are going to help us accomplish our strategic goals. So we use it both to inform planning and to help create the right items to execute a plan." - Brandon Terry
"Using UserVoice we've been able to shape our product roadmap based on feedback and are able to make sure that we aren't wasting developer resources." - Mark Powell
UserVoice Customer Insights, Testimonials and Case Studies
What Are the key features of UserVoice for Collecting Feedback?
How does UserVoice address your Engaging Conversational Surveys Challenges?
How can UserVoice optimize your Products & Pricelist Management Workflow?
What benefits does UserVoice offer for Communication Management?
What makes UserVoice ideal for Knowledge Management?
What is UserVoice?
UserVoice is a Product Feedback Management Software that gives everything needed to gather, aggregate, analyze, and follow through on feedback from customers and internal teams. It is designed to help businesses collect and analyze feedback from customers and better customer satisfaction as well as drive strategic product decisions. It is helpful for customer-focused personnel such as support managers, customer service representatives, product managers, and founders.
It understands the customer what they want, empower internal teams to share product feedback, prioritize initiatives, make sense of customer feedback, see which requests are trending, filter by customer segment or product category, and estimate the ROI of customer requests to make prioritization even easier. It provides status updates, shares product roadmap, and engages directly with users to gather more context.
Some of its features include effortlessly collect user feedback, empower internal teams to share product feedback, foster a shared understanding of customer needs, and more.
What is UserVoice used for?
What are the top features of UserVoice?
Who uses UserVoice?
What are UserVoice alternatives?
Where is UserVoice located?
11 buyers and buying teams have used Cuspera to assess how well UserVoice solved their Customer Feedback Management needs. Cuspera uses 1918 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We'll mine UserVoice for the top feedback items that we think are going to help us accomplish our strategic goals. So we use it both to inform planning and to help create the right items to execute a plan. Testimonial By Brandon Terry |
|
Using UserVoice we've been able to shape our product roadmap based on feedback and are able to make sure that we aren't wasting developer resources. Testimonial By Mark Powell |
|
The big thing that was missing from feedback that we would get from surveys is priority. The biggest thing that UserVoice gives us is prioritization. UserVoice allows us to understand what customers really care about. Testimonial By Mark Silvey |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Brandon Terry Vice President of Product Procore |
We'll mine UserVoice for the top feedback items that we think are going to help us accomplish our strategic goals. So we use it both to inform planning and to help create the right items to execute a plan. Testimonial By Brandon Terry |
|
Mark Powell Product Development Manager muddyboots |
Using UserVoice we've been able to shape our product roadmap based on feedback and are able to make sure that we aren't wasting developer resources. Testimonial By Mark Powell |
|
Mark Silvey Engineering Manager Microsoft |
The big thing that was missing from feedback that we would get from surveys is priority. The biggest thing that UserVoice gives us is prioritization. UserVoice allows us to understand what customers really care about. Testimonial By Mark Silvey |
Introducing Custom Idea Fields by UserVoice
Peers used UserVoice for Collecting feedback and Engaging conversational surveys
UserVoice Competitors
UserVoice Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (258) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (258) |
UserVoice Integrations
UserVoice integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for UserVoice
Overall Risk Meter
Top Failure Risks for UserVoice
UserVoice, Inc. Profile
Company Name
UserVoice, Inc.
Company Website
https://www.uservoice.com/HQ Location
234 Fayetteville St, 3rd Floor, Raleigh, NC 27601, US
Employees
11-50
Social
Financials
SERIES A
