Comparison Summary
This comparison report of Medallia Experience Cloud vs. Verbate is based on a specific set of business needs and context. The comparison uses 2918 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Experience Cloud and Verbate
Medallia Experience Cloud, Verbate, InMoment, NICE Satmetrix, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Experience Cloud covers Collecting Direct Feedback, Engaging Conversational Surveys, Customer Experience Management with E-Mail, Rating And Review Management with Social Media, etc.
Verbate focuses on Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.
"Listening to the voice of our guests/owners has enabled us to take swift, meaningful action in these unpredictable times. There was no road map to a world-wide pandemic and their input gave us confidence in our next steps. " - Nicole Myers
"This platform is fantastic for my requirements of uploading and collating videos. The system is super easy to use, love the label feature overall fantastic system. " - Cory Kennedy
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than Verbate for
Software Failure Risk
About
SaaS platform to reveal customer insights, and make them actionable
Video surveys for insightful answers to any question
Age
2001
Financials
SERIES F
PRIVATE
Business Need
Total Processes
(we found evidences for)
50
11
Total Goals
(we found evidences for)
13
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Improve internal communications
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Launch new products
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Enter new markets internationally or locally
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Grow market share
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Improve brand engagement
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Improve ROI
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Improve stakeholder relations
- See 10 more
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Enter new markets internationally or locally
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Improve brand engagement
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Acquire customers
Top Channels
Channels Used
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video
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text SMS
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video
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text SMS
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
