Comparison Summary
Medallia Experience Cloud: Medallia-experience-cloud provides insights into customer and employee sentiment via feedback surveys and analytics. Customer journeys and contact center interactions are also analyzed.
Verbate: Verbate International provides video insight services. Customer insights are gathered through video feedback.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than Verbate for
Software Failure Risk
Medallia Experience Cloud and Verbate: Customer Satisfaction Data
Medallia Experience Cloud in Action: Unique Use Cases
How does Medallia Experience Cloud facilitate Collecting Direct Feedback?
What benefits does Medallia Experience Cloud offer for Engaging Conversational Surveys?
What makes Medallia Experience Cloud ideal for Customer Experience Management?
Why is Medallia Experience Cloud the best choice for Rating And Review Management?
How can Medallia Experience Cloud optimize your Call Center Voice & Sentiment Analytics Workflow?
About
SaaS platform to reveal customer insights, and make them actionable
Video surveys for insightful answers to any question
Age
2001
Financials
SERIES F
PRIVATE
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
