Comparison Summary
This comparison report of Merchant Relationship Management vs. IXACT Contact is based on a specific set of business needs and context. The comparison uses 2629 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Merchant Relationship Management and IXACT Contact
Merchant Relationship Management, IXACT Contact, Leadmaster CRM, Apptivo, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Merchant Relationship Management covers Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.
IXACT Contact focuses on Contact List Management with Website, Communication Management with E-Mail, Drip Marketing with E-Mail, Capturing Leads with Website, etc.
"IRIS CRM is very user-friendly. The IRIS CRM team has helped us adapt the system to meet our needs. IRIS CRM has even helped us service our Agent Banks! " - Chad Horal
"Our main focus was finding a new CRM and website solution that would help our agents to manage their database and online presence. With IXACT Contact we found what we were looking for and so much more. IXACT Contact gives our agents all the tools th...ey need to stay organized, keep in touch, and build a strong online presence. Agents love the ease of use and support has been truly great in assisting agents with their CRM and website set up. " - Craig Plantz
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Merchant Relationship Management
Focus area
Merchant Relationship Management is better than IXACT Contact for
Software Failure Risk
IXACT Contact
Focus area
IXACT Contact is better than Merchant Relationship Management for
Software Failure Risk
About
CRM & Underwriting Platform
Real Estate CRM & Marketing Automation System to win more business
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
53
54
Total Goals
(we found evidences for)
11
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Manage risk
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Improve efficiency
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Improve digital and social presence
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Reduce bounce
- See 8 more
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Acquire customers
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Enhance customer relationships
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Improve digital and social presence
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Improve ROI
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Increase sales & revenue
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Grow market share
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Scale best practices
- See 4 more
Top Channels
Channels Used
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e-mail
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social media
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newsletter
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website
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phone calls
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user generated content
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blogs
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Facebook
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text SMS
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mobile
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offline
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video
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point of sale
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on premises
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chat
- See 12 more
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e-mail
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social media
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newsletter
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website
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phone calls
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user generated content
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blogs
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Facebook
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text SMS
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mobile
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offline
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video
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point of sale
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on premises
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chat
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
