Comparison Summary
This comparison report of Merchant Relationship Management vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 2844 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Merchant Relationship Management and Scratchpad
Merchant Relationship Management, Scratchpad, Leadmaster CRM, Apptivo, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Merchant Relationship Management covers Sales Document Management, Lead Management, Helpdesk Management, Training & Onboarding, etc.
Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.
"I started my business in 1998 and IRIS CRM is a must-have for a sales organization to grow their business in the current payment processing space. " - Lamont Mitchell
"My favorite part about Scratchpad is the simple and effective user interface. They set out to take the burden of admin on Salesforce off the plate of an active sales team and put everything in one easy to use (and easy to link) interface to make upd...ating the pipeline, taking notes, and completing tasks a breeze. It's helpful to have all of your notes, contacts, and accounts on one browser tab and be able to seamlessly move between screens with a click rather than (4+ clicks). Admin is always a nightmare and this allows us to take care of it in minutes versus hours. " - Cameron Vens
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Merchant Relationship Management
Focus area
Merchant Relationship Management is better than Scratchpad for
Software Failure Risk
Scratchpad
Focus area
Scratchpad is better than Merchant Relationship Management for
Software Failure Risk
About
CRM & Underwriting Platform
Fastest experience to update Salesforces
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
53
46
Total Goals
(we found evidences for)
11
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Manage risk
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Improve efficiency
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Improve visibility
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Improve internal communications
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Improve stakeholder relations
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Launch new products
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Improve digital and social presence
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Reduce bounce
- See 8 more
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Launch new products
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Acquire customers
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Enhance customer relationships
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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offline
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social media
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games
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chat
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LinkedIn
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on premises
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promotions
- See 7 more
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phone calls
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e-mail
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website
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offline
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social media
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games
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chat
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LinkedIn
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on premises
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promotions
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
