Comparison Summary
This comparison report of Microsoft Dynamics 365 for Sales vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 9000 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Microsoft Dynamics 365 for Sales and BUSINESSNEXT (formerly CRMNEXT)
Microsoft Dynamics 365 for Sales, BUSINESSNEXT (formerly CRMNEXT), Maximizer CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Microsoft Dynamics 365 for Sales covers Engagement Management, Contact List Management, Lead Tracking with E-Mail, Sales Document Management, etc.
BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Microsoft Dynamics 365 for Sales
Focus area
Microsoft Dynamics 365 for Sales is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Microsoft Dynamics 365 for Sales for
Software Failure Risk
About
Sales Force Automation | Microsoft Dynamics 365
The #1 CRM For Banking And Insurance
Age
1975
Financials
IPO
SERIES A
Business Need
Total Processes
(we found evidences for)
97
24
Total Goals
(we found evidences for)
14
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve efficiency
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Improve internal communications
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Scale best practices
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Improve visibility
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Improve stakeholder relations
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Grow market share
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Increase customer life time value
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Launch new products
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Manage risk
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Enter new markets internationally or locally
- See 11 more
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High