Overview: Microsoft Sharepoint and OpenText EIM as Content Management Systems Category solutions.

Microsoft Sharepoint and OpenText EIM both serve as robust content management systems, yet they cater to different organizational needs. Sharepoint excels in collaboration, integration, and extensive data management, making it suitable for a wide range of industries. OpenText EIM, though more specialized, focuses on enhancing customer relationships and improving ROI, appealing mainly to industries like Oil & Energy. Each product offers distinct features and support options, aligning with unique user demands and operational contexts.

Microsoft Sharepoint: Microsoft SharePoint Online allows sharing, organizing, and discovering information. It integrates with OneDrive for Business and supports various SharePoint apps.

OpenText EIM: OpenText EIM delivers Intelligent and Connected Enterprise solutions by managing and analyzing structured and unstructured information. It utilizes automation, AI, and APIs for actionable insights and improved efficiencies.

Microsoft Sharepoint and OpenText EIM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Microsoft Sharepoint facilitates collaboration, content management, and sales document management, closely matching the operational needs of large enterprises requiring extensive communication and document sharing capabilities. read more →

OpenText EIM supports content management and workflow management, focusing on improving customer engagement and campaign management in niche sectors like Oil & Energy. read more →

Business Goals

Microsoft Sharepoint assists in improving internal communications and scaling best practices, aligning with strategic objectives of enterprises seeking efficiency and communication enhancements. read more →

OpenText EIM aims to enhance customer relationships and increase sales and revenue, thus aligning with businesses seeking to improve ROI and market reach. read more →

Core Features

Microsoft Sharepoint boasts features like integration, custom reports, and security, which are crucial for enterprises needing versatile data management solutions. read more →

OpenText EIM offers data export, compliance, and analytics, appealing to users needing detailed reporting and privacy controls, but with less emphasis on large-scale integrations. read more →

Vendor Support

Microsoft Sharepoint provides 24/7 support through multiple channels like chat and email, supporting users with complex operational needs that demand constant assistance. read more →

OpenText EIM offers basic support options like email and phone, reflecting the simpler support needs of its more niche, specialized user base. read more →

Segments and Industries

Microsoft Sharepoint is favored by small to large enterprises across various industries, notably in IT services and education, highlighting its adaptability and broad appeal. read more →

OpenText EIM sees usage mainly in Oil & Energy and financial services, appealing to smaller markets needing specialized content management. read more →

Operational Alignment

Microsoft Sharepoint integrates smoothly into large enterprise workflows, accommodating complex environments with requirements for collaboration and integration. read more →

OpenText EIM fits well with smaller-scale operations, supporting specific workflows in sectors like financial services, where detailed document management is key. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

Chat Support

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Email Support

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Phone Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Microsoft Sharepoint and OpenText EIM

What benefits does Microsoft Sharepoint and OpenText EIM offer for Collaboration?

Microsoft Sharepoint and Opentext EIM both support collaboration within organizations. Sharepoint facilitates document storage, sharing, and task management, while Opentext EIM emphasizes document management and collaboration across a larger enterprise. However, some users find Sharepoint's collaborative features to be less intuitive than those offered by other platforms. Opentext EIM, despite its strong document management capabilities, has limitations as a collaborative tool.

"...Great collaborative tool that allows you to store project documents and updates in a central location for all parties to access...." Peer review by Ryan K, Systems Accountant

"...Document storage, collaboration and compliance...." Peer review by Frank W, Senior Software Engineer, Information Technology and Services

What makes Microsoft Sharepoint and OpenText EIM ideal for Content Management?

Microsoft Sharepoint and Opentext Eim both offer content management solutions. Sharepoint focuses on sharing and collaborating on documents within an organization, while Opentext Eim provides a more comprehensive platform for managing and archiving large volumes of content. Sharepoint is easier to use and learn, while Opentext Eim offers more advanced features for managing complex content and user permissions, but often requires technical support to implement.

"...You can send email and share a document fairly easy via the sharepoint portal. ...." Peer review by Verified Reviewer, Computer Software

"...Content and Archive management with more than 500,000,000 docs (aprox...." Peer review by Pablo G, ECM Manager

How does Microsoft Sharepoint and OpenText EIM facilitate Workflow Management?

Microsoft Sharepoint and Opentext Eim both enable workflow management to automate processes like approvals and document flows. Sharepoint focuses on collaboration and offers a wide range of features, including content management, project management, and user access control. Opentext Eim specializes in document and records management, including scanning, forms, and reporting. Both tools allow for customization and integration, but Opentext Eim boasts greater stability and improved workflow customization for complex processes. However, limitations exist in both tools, as Sharepoint workflows can be complex and Opentext Eim workflows may be prone to technical issues.

"...SharePoint is a very complex beast and the capabilities for integration and workflows are vast...." Peer review by Ted J.

"...Document management, case management, records management, scanning, forms, workflow, reporting, Extended ECM and VIM..." Peer review by Consultant