Comparison Summary
Introducing Milldesk and C2
Milldesk, and C2 belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Milldesk covers Helpdesk Management, Sales Document Management, Workflow Management, Knowledge Management, etc.
C2 focuses on Helpdesk Management with Phone Calls, Knowledge Management with Phone Calls, Workflow Management, Social Media Management with E-Mail, etc.
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About
Milldesk: Empower your business with powerful help desk metrics
Fully scalable all-in-one ITSM platform
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
11
21
Total Goals
(we found evidences for)
2
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
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Scale best practices
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Scale best practices
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Enhance customer relationships
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Launch new products
Top Channels
Channels Used
-
e-mail
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phone calls
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e-mail
-
phone calls
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
