Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase customer life time value
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Increase sales & revenue
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Improve ROI
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Improve brand engagement
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Grow market share
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Improve consistency
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Scale best practices
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Build brand awareness
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Establish thought leadership
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Enter new markets internationally or locally
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Improve efficiency
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Launch new products
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Improve internal communications
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Improve digital and social presence
- See 13 more
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Build brand awareness
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Acquire customers
-
Increase sales & revenue
-
Enhance customer relationships
-
Launch new products
-
Improve digital and social presence
-
Improve internal communications
- See 4 more
Top Channels
Channels Used
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phone calls
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text SMS
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user generated content
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blogs
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social media
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mass media
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e-mail
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mobile
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offline
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Twitter
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Facebook
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causes and charity
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on premises
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website
-
mobile app
-
video
-
omnichannel
-
promotions
-
point of sale
-
chat
- See 17 more
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phone calls
-
text SMS
-
user generated content
-
blogs
-
social media
-
mass media
-
e-mail
-
mobile
-
offline
-
Twitter
-
Facebook
-
causes and charity
-
on premises
-
website
-
mobile app
-
video
-
omnichannel
-
promotions
-
point of sale
-
chat
- See 17 more
