MoEngage Overview

MoEngage is a customer engagement platform that analyzes user behavior, creates smart segments, and launches omnichannel campaigns. It enhances customer relationships through powerful segmentation, AI optimization, and personalized touchpoints.

Use Cases

Customers recommend Customer Engagement, Campaign Management, Customer Onboarding, as the business use cases that they have been most satisfied with while using MoEngage.

Other use cases:

  • Segmentation And Targeting
  • Social Media Analytics
  • Communication Management
  • Product Marketing
  • Digital Marketing
  • Personalized Marketing
  • Lead Analytics
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using MoEngage.

Other priorities:

  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Brand Engagement
  • Grow Market Share
  • Improve Consistency
  • Scale Best Practices
  • Build Brand Awareness
  • Establish Thought Leadership
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Improve Internal Communications
  • Improve Digital And Social Presence
See all business priorities See less business priorities

MoEngage Use-Cases and Business Priorities: Customer Satisfaction Data

MoEngage works with different mediums / channels such as E-Mail.

MoEngage's features include Personalization, Push Notification, Messaging, etc. and MoEngage support capabilities include Chat Support, Phone Support, AI Powered, etc. also MoEngage analytics capabilities include Analytics, and Custom Reports.

Reviews

"We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactiv...e decisions through the use of artificial intelligence." - Sridhar Iyer

MoEngage, CleverTap, Swrve, Leanplum, Insider Platform, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for MoEngage

Top Industries

  • Internet
  • Retail
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

MoEngage is popular in Internet, Retail, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on MoEngage Use Cases

What Are the key features of MoEngage for Customer Engagement?

How efficiently Does MoEngage manage your Campaign Management?

What Are the key features of MoEngage for Customer Onboarding?

How does MoEngage facilitate Segmentation And Targeting?

How efficiently Does MoEngage manage your Social Media Analytics?

58+ more Business Use Cases

89 buyers and buying teams have used Cuspera to assess how well MoEngage solved their Mobile Marketing needs. Cuspera uses 5459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
MoEngage testimonial

Sridhar Iyer

Executive Vice President & Head

Mashreq Neo

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intellig...ence.

Testimonial By Sridhar Iyer
MoEngage testimonial

Ankur Gulati

Retention Marketing Head

FabHotels

MoEngage’s Email Consulting team is direct in their approach and offer useful inputs. MoEngage’s strong capability to boost email delivery helped us boost our email inbox placement by 90%. Testimonial By Ankur Gulati
MoEngage testimonial

Furqan Khan

CRM - Manager

6thStreet

MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry. Testimonial By Furqan Khan
CUSTOMERS TESTIMONIALS
MoEngage testimonial

Sridhar Iyer

Executive Vice President & Head

Mashreq Neo

We have partnered with MoEngage over the past three years to leverage ‘Sherpa’ which is an intelligent customer engagement platform. This application has enabled Mashreq Neo to better understand customer behavior thereby allowing us to make proactive decisions through the use of artificial intellig...ence.

Testimonial By Sridhar Iyer
MoEngage testimonial

Ankur Gulati

Retention Marketing Head

FabHotels

MoEngage’s Email Consulting team is direct in their approach and offer useful inputs. MoEngage’s strong capability to boost email delivery helped us boost our email inbox placement by 90%. Testimonial By Ankur Gulati
MoEngage testimonial

Furqan Khan

CRM - Manager

6thStreet

MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry. Testimonial By Furqan Khan

Case Studies

COMPANY INDUSTRY CASE STUDIES
MoEngage case study
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Case Study Luxstay

Luxstay Witnesses 60% Boost in Engagement Rate Using Segmentation and Personalization

Read More
MoEngage case study
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Case Study OYO Rooms

OYO Boosts Push Notification Delivery by 44% Using MoEngage

Read More
MoEngage case study
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Case Study Country Delight

Country Delight Observes 2.5X Boost in DAUs during Pandemic Lockdown

Read More

Video

MoEngage Inform Product Tutorial: Unified Transactional Messaging Solution

Video Thumbnail

Frequently Asked Questions(FAQ)

for MoEngage

What is MoEngage?

MoEngage is a customer engagement platform that creates smart segments, omnichannel campaigns and improves conversions. It helps to increase customer lifetime value and enhance customer relationships.

MoEngage helps to analyze user behavior, engage across channels, and personalize every touchpoint. It helps to analyze customer behavior through trends, funnels, and cohorts. It can map user journeys, identify drop-off points and understand what causes churn.

Some of its features include capabilities to guide customer engagement strategy, powerful segmentation engine with in-depth analytics, creating marketing flow to drive ROI, AI-powered optimization for maximum conversion, push notification to send targeted, relevant messages based on specific customer behavior, and many more.

What is MoEngage used for?

MoEngage is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Customer Engagement, Campaign Management and Customer Onboarding .

What are the top features of MoEngage?

Personalization, Push Notification and Messaging are some of the top features of MoEngage.

Who uses MoEngage?

MoEngage is used by Internet, Retail and Education among other industries.

What are MoEngage alternatives?

CleverTap, Swrve, Leanplum and Insider Platform are popular alternatives for MoEngage.

Where is MoEngage located?

MoEngage is headquartered at 315 Montgomery St, San Francisco, California 94104, US.
lightning

Peers used MoEngage for customer engagement and campaign management

MoEngage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.83/5 ★

Read Reviews (138)
Analytics

4.80/5 ★

Read Reviews (650)
Custom Reports

4.50/5 ★

Read Reviews (679)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.83/5 ★

Read Reviews (138)
Analytics

4.80/5 ★

Read Reviews (650)
Custom Reports

4.50/5 ★

Read Reviews (679)

Software Failure Risk Guidance

?

for MoEngage

Overall Risk Meter

Low Medium High

Top Failure Risks for MoEngage

MoEngage News

Jumia Ushers in New Era of Personalised Customers Experience with MoEngage - THISDAY Newspapers

Jumia is enhancing its personalized customer experience by collaborating with MoEngage.

18/12/2024 - source

MoEngage Achieves the AWS Consumer Goods Competency - ANI News

MoEngage has earned the AWS Consumer Goods Competency, highlighting its expertise in the consumer goods industry using AWS services.

04/12/2024 - source

MoEngage Earns Prestigious AWS Consumer Goods Competency - Devdiscourse

MoEngage has been recognized with the AWS Consumer Goods Competency award, highlighting its achievements in the consumer goods sector.

04/12/2024 - source

MoEngage Profile

Company Name

MoEngage

Company Website

https://www.moengage.com/

HQ Location

315 Montgomery St, San Francisco, California 94104, US

Employees

501-1000

Social

Financials

SERIES E