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MonsterConnect vs Riva: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for MonsterConnect medium Failure Risk for Riva low
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Comparison Summary

This comparison report of MonsterConnect vs. Riva is based on a specific set of business needs and context. The comparison uses 1034 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing MonsterConnect and Riva

MonsterConnect, and Riva belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

MonsterConnect covers Telemarketing with Phone Calls, Business Development with Phone Calls, Engagement Management with E-Mail, Workflow Management, etc.

Riva focuses on Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo MonsterConnect

Focus area

Software Failure Risk

  • medium

logo Riva

Focus area

Riva is better than MonsterConnect for

Software Failure Risk

  • low

About

Accelerates lead generation for B2B sales organizations through a consistent stream of live phone connections with decision-making prospects enabling increase in Sales engagement

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

16

45

Total Goals
(we found evidences for)

4

10

Top Processes

Evidences indicate better relative satisfaction

telemarketing

Read Reviews (8)

Read Reviews (0)

business development

Read Reviews (5)

Read Reviews (13)

engagement management

Read Reviews (3)

Read Reviews (28)

engaging and following up

Read Reviews (2)

Read Reviews (14)

workflow management

Read Reviews (2)

Read Reviews (3)

sales document management

Read Reviews (2)

Read Reviews (10)

digital signature

Read Reviews (2)

Read Reviews (3)

contract management

Read Reviews (1)

Read Reviews (2)

generation of new leads

Read Reviews (2)

Read Reviews (1)

conversion management

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (12)

helpdesk management

Read Reviews (0)

Read Reviews (19)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (6)

sending & publishing communications

Read Reviews (0)

Read Reviews (2)

communication management

Read Reviews (0)

Read Reviews (13)

tracking & monitoring communications

Read Reviews (0)

Read Reviews (6)

sending & publishing communications

Read Reviews (0)

Read Reviews (2)

social media analytics

Read Reviews (0)

Read Reviews (11)

social media management

Read Reviews (0)

Read Reviews (11)

social media analytics

Read Reviews (0)

Read Reviews (11)

knowledge management

Read Reviews (0)

Read Reviews (4)

international marketing

Read Reviews (0)

Read Reviews (4)

calendar management

Read Reviews (0)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (4)

customer feedback management

Read Reviews (0)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (4)

lifetime value management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Manage risk

  • See 1 more

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

  • e-mail

  • phone calls

  • mobile

  • support groups

  • mobile app

  • newsletter

  • offline

  • on premises

  • promotions

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

No Data

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting