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Moosend vs iContact: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Moosend vs. iContact is based on a specific set of business needs and context. The comparison uses 9777 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Moosend and iContact

Moosend, iContact, Campaigner, Vertical Response Email Marketing, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Moosend covers Campaign Management with E-Mail, Communication Management with E-Mail, Helpdesk Management, Engagement Management with E-Mail, etc.

iContact focuses on Communication Management with E-Mail, Contact List Management with E-Mail, Engagement Management with E-Mail, Campaign Management with E-Mail, etc.

"After going through Mailchimp, and other platforms, we decided to stay with Moosend because there is no other tool matching the feature set & price point offered. From seamless onsite event tracking to journey building to amazing customer support. F...urthermore, we can easily migrate any bulk size of data into and out of the system thanks to the very high threshold API rate limits. Lastly, adding as many custom fields further eases our process of managing adhoc campaigns. " - Dipak R

"We have used iContact for ten years to manage the email marketing services for our clients that range from single locations to hundreds of locations. The software has grown with us over the years as demands for automation and integration with third-...party systems have increased. The key to great software is support combined with the features you need. We found that with iContact. " - David Gonynor

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Moosend

Focus area

Moosend is better than iContact for

Software Failure Risk

  • medium

logo iContact

Focus area

iContact is better than Moosend for

Software Failure Risk

  • medium

About

The fastest path from email marketing to business growth.

iContact | Affordable Email Marketing Solution

Age

2012

2003

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

64

88

Total Goals
(we found evidences for)

13

16

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


campaign monitoring


helpdesk management


engagement management

engaging and following up




content publishing


training & onboarding



segmentation and targeting


social media management

social media analytics

scheduling post to social media

managing social media account


personalized marketing


contact list management


generation of new leads



loyalty management

customise loyalty program

identify target customers


knowledge management


sales document management

proposal & quote management

contract management




account management


products & pricelist management



customer feedback management





lifetime value management


social media marketing


promotion management



trade show marketing


lead qualification


conversion management






subscription management



outbound marketing




database marketing


business development




performance management


distribution management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Increase average basket value

  • Reduce bounce

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 10 more
  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Build brand awareness

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve brand engagement

  • Launch new products

  • Improve efficiency

  • Improve consistency

  • Improve navigation

  • Increase customer life time value

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • newsletter

  • phone calls

  • offline

  • promotions

  • Facebook

  • point of sale

  • mobile

  • on premises

  • user generated content

  • blogs

  • video

  • print media

  • Twitter

  • magazine

  • causes and charity

  • LinkedIn

  • mobile app

  • coupons

  • movies

  • newspaper

  • Facebook page

  • trade shows

  • chat

  • See 23 more
  • e-mail

  • social media

  • website

  • newsletter

  • phone calls

  • offline

  • promotions

  • Facebook

  • point of sale

  • mobile

  • on premises

  • user generated content

  • blogs

  • video

  • print media

  • Twitter

  • magazine

  • causes and charity

  • LinkedIn

  • mobile app

  • coupons

  • movies

  • newspaper

  • Facebook page

  • trade shows

  • chat

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting