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Moosend vs Twilio SendGrid: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Moosend vs. Twilio SendGrid is based on a specific set of business needs and context. The comparison uses 3336 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Moosend and Twilio SendGrid

Moosend, Twilio SendGrid, Campaigner, Vertical Response Email Marketing, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Moosend covers Campaign Management with E-Mail, Communication Management with E-Mail, Helpdesk Management, Engagement Management with E-Mail, etc.

Twilio SendGrid focuses on Communication Management with E-Mail, Campaign Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, etc.

"Moosend are everything they promise to be, and more! The communication is excellent, and both our Moosend account manager and technical support team have gone above and beyond to help us meet our goals, every single time we have needed them to. The ...product is also really intuitive and easy to use. I cannot recommend Moosend enough to any business looking for a new ESP. " - Anthony Rigby

"Twilio's customer service is an extension of our customer service, because we need to give data-supported answers to our clients. " - Max Armbruster

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Moosend

Focus area

Moosend is better than Twilio SendGrid for

Software Failure Risk

  • medium

logo Twilio SendGrid

Focus area

Software Failure Risk

  • low

About

The fastest path from email marketing to business growth.

Twilio SendGrid | Send and deliver transactional and marketing emails ...

Age

2012

2008

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

64

52

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


campaign monitoring


helpdesk management


engagement management

engaging and following up


workflow management



content management

content publishing


training & onboarding



segmentation and targeting


social media management

social media analytics

scheduling post to social media


personalized marketing


contact list management


generation of new leads



loyalty management

customise loyalty program


knowledge management


sales document management

contract management




account management


products & pricelist management



customer feedback management


trade show marketing




reputation management



outbound marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Increase average basket value

  • Reduce bounce

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Establish thought leadership

  • Build brand awareness

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • newsletter

  • promotions

  • offline

  • phone calls

  • chat

  • Facebook

  • Instagram

  • point of sale

  • trade shows

  • support groups

  • Twitter

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • mass media

  • video

  • text SMS

  • display advertisement

  • events

  • See 20 more
  • e-mail

  • social media

  • website

  • newsletter

  • promotions

  • offline

  • phone calls

  • chat

  • Facebook

  • Instagram

  • point of sale

  • trade shows

  • support groups

  • Twitter

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • mass media

  • video

  • text SMS

  • display advertisement

  • events

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting