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Mothernode CRM vs Pega Customer Engagement Suite: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Mothernode CRM medium Failure Risk for Pega Customer Engagement Suite medium
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Comparison Summary

This comparison report of Mothernode CRM vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 2689 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mothernode CRM and Pega Customer Engagement Suite

Mothernode CRM, Pega Customer Engagement Suite, workbooks.com, TopBuilder construction CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mothernode CRM covers Sales Document Management, Engagement Management, Collaboration, Contact List Management, etc.

Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

"Mothernode is absolutely the most bang for the buck in the CRM space, and has allowed us to spend more time growing the business—and less time fiddling with spreadsheets. Mothernode is now the backbone of our organization. " - John DeWees

"Pega has the brains to help deliver the right treatment to the right customer at the right time. That is very different from traditional telecommunications care. We’re seeing more than double the acceptance of retention offers. That is a big deal. " - Marcelo Claure

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mothernode CRM

Focus area

Mothernode CRM is better than Pega Customer Engagement Suite for

Software Failure Risk

  • medium

logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

About

Scalable CRM solutions to grow with business

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Age

2009

2017

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

70

23

Total Goals
(we found evidences for)

14

8

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (191)

Read Reviews (0)

proposal & quote management

Read Reviews (177)

Read Reviews (0)

contract management

Read Reviews (9)

Read Reviews (0)

digital signature

Read Reviews (4)

Read Reviews (0)

engagement management

Read Reviews (74)

Read Reviews (50)

engaging and following up

Read Reviews (71)

Read Reviews (21)

collaboration

Read Reviews (68)

Read Reviews (1)

contact list management

Read Reviews (54)

Read Reviews (0)

contacts history

Read Reviews (12)

Read Reviews (0)

tracking contacts

Read Reviews (2)

Read Reviews (0)

lead tracking

Read Reviews (26)

Read Reviews (0)

order management

Read Reviews (24)

Read Reviews (0)

workflow management

Read Reviews (21)

Read Reviews (6)

generation of new leads

Read Reviews (20)

Read Reviews (0)

opportunity management

Read Reviews (14)

Read Reviews (0)

communication management

Read Reviews (14)

Read Reviews (9)

sending & publishing communications

Read Reviews (6)

Read Reviews (0)

account management

Read Reviews (13)

Read Reviews (0)

business development

Read Reviews (13)

Read Reviews (0)

pipeline management

Read Reviews (12)

Read Reviews (0)

relationship management

Read Reviews (11)

Read Reviews (1)

campaign management

Read Reviews (9)

Read Reviews (2)

campaign analytics

Read Reviews (2)

Read Reviews (0)

customer case management

Read Reviews (8)

Read Reviews (5)

training & onboarding

Read Reviews (8)

Read Reviews (1)

customer feedback management

Read Reviews (7)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (7)

Read Reviews (3)

loyalty management

Read Reviews (5)

Read Reviews (4)

customise loyalty program

Read Reviews (3)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (3)

conversion management

Read Reviews (5)

Read Reviews (0)

trade show marketing

Read Reviews (3)

Read Reviews (0)

social media marketing

Read Reviews (3)

Read Reviews (0)

revenue cycle management

Read Reviews (3)

Read Reviews (0)

performance management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (2)

Read Reviews (10)

personalized marketing

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Manage risk

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Improve stakeholder relations

  • Improve brand engagement

  • Build brand awareness

  • See 11 more

  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting