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Mothernode CRM vs Zendesk Sunshine: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mothernode CRM vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 2691 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mothernode CRM and Zendesk Sunshine

Mothernode CRM, Zendesk Sunshine, workbooks.com, TopBuilder construction CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mothernode CRM covers Sales Document Management, Engagement Management, Collaboration, Contact List Management, etc.

Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

"We have experienced better service and communication. It’s now easy for the sales team to find data and quotes that customers have received. Accessibility to data has improved greatly – one place to store everything. Sharing data between sales team ...members was made 100% easier! " - Sarah Duffy

"It's been amazing working with the documentation and the community, who are as excited as I am about building customised things for their agents. " - Cameron Dunn

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mothernode CRM

Focus area

Mothernode CRM is better than Zendesk Sunshine for

Software Failure Risk

  • medium

logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

About

Scalable CRM solutions to grow with business

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Age

2009

2007

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

70

29

Total Goals
(we found evidences for)

14

6

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


engagement management

engaging and following up



contact list management




workflow management


generation of new leads



opportunity management


communication management

sending & publishing communications


account management


business development


pipeline management


relationship management



campaign management

campaign analytics


customer case management


training & onboarding


customer feedback management

measuring customer satisfaction



loyalty management

customise loyalty program

identify target customers



conversion management





trade show marketing


social media marketing



revenue cycle management




performance management


lead qualification


knowledge management


products & pricelist management



helpdesk management


social media management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Manage risk

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Improve stakeholder relations

  • Improve brand engagement

  • Build brand awareness

  • See 11 more
  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more
  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting