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Compare Enghouse Insights vs Instabug

Failure Risk Guidance Security Report ?

Failure Risk for Enghouse Insights medium Failure Risk for Instabug medium
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Comparison Summary

For Enghouse Insights vs Instabug comparison, Our AI algorithm looked at 3873 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Enghouse Insights and Instabug to solve their respective business needs.

Pros and cons of Enghouse Insights and Instabug

Enghouse Insights is more suited to businesses that require Market Research and Helpdesk Management with Phone Calls where as Instabug is focused towards Collecting Feedback and Automated Workflows with Mobile .

Both Enghouse Insights and Instabug are Customer Feedback Management software, peers recommend Enghouse Insights for Market research where as Instabug is more known for measuring net promoter score .

logo Enghouse Insights

Focus area

Enghouse Insights is better than Instabug for

Software Failure Risk

  • medium

logo Instabug

Focus area

Instabug is better than Enghouse Insights for

Software Failure Risk

  • medium

About

Technology for data-driven decision making

Feedback Tool to Accelerate the Entire Mobile Team Workflow

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

45

Total Goals
(we found evidences for)

1

7

Top Processes

Evidences indicate better relative satisfaction

market research

Read Reviews (26)

Read Reviews (0)

helpdesk management

Read Reviews (8)

Read Reviews (71)

customer feedback management

Read Reviews (5)

Read Reviews (89)

engagement management

Read Reviews (2)

Read Reviews (65)

engaging and following up

Read Reviews (2)

Read Reviews (36)

training & onboarding

Read Reviews (2)

Read Reviews (30)

products & pricelist management

Read Reviews (1)

Read Reviews (25)

workflow management

Read Reviews (1)

Read Reviews (82)

communication management

Read Reviews (1)

Read Reviews (21)

sending & publishing communications

Read Reviews (1)

Read Reviews (21)

social media analytics

Read Reviews (0)

Read Reviews (6)

social media management

Read Reviews (0)

Read Reviews (9)

social media analytics

Read Reviews (0)

Read Reviews (6)

segmentation and targeting

Read Reviews (0)

Read Reviews (9)

sales review & feedback

Read Reviews (0)

Read Reviews (8)

relationship management

Read Reviews (0)

Read Reviews (4)

rating and review management

Read Reviews (0)

Read Reviews (4)

contact list management

Read Reviews (0)

Read Reviews (3)

lifetime value management

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

generation of new leads

Read Reviews (0)

Read Reviews (2)

reputation management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Grow market share

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more

  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting