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Compare Enghouse Insights vs Intouch survey

Failure Risk Guidance Security Report ?

Failure Risk for Enghouse Insights medium Failure Risk for Intouch survey low
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Comparison Summary

For Enghouse Insights vs Intouch survey comparison, Our AI algorithm looked at 637 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Enghouse Insights and Intouch survey to solve their respective business needs.

Pros and cons of Enghouse Insights and Intouch survey

Enghouse Insights is more suited to businesses that require Market Research and Helpdesk Management with Phone Calls where as Intouch survey is focused towards Collecting Feedback with Mobile and Helpdesk Management with Phone Calls .

Both Enghouse Insights and Intouch survey are Customer Feedback Management software, peers recommend Enghouse Insights for Market research where as Intouch survey is more known for Collecting feedback .

logo Enghouse Insights

Focus area

Enghouse Insights is better than Intouch survey for

Software Failure Risk

  • medium

logo Intouch survey

Focus area

Intouch survey is better than Enghouse Insights for

Software Failure Risk

  • low

About

Technology for data-driven decision making

Feedback Collection Software to collect customer feedback to drive improvements

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

18

23

Total Goals
(we found evidences for)

1

10

Top Processes

Evidences indicate better relative satisfaction

market research

Read Reviews (26)

Read Reviews (0)

helpdesk management

Read Reviews (8)

Read Reviews (20)

customer feedback management

Read Reviews (5)

Read Reviews (73)

engagement management

Read Reviews (2)

Read Reviews (15)

engaging and following up

Read Reviews (2)

Read Reviews (10)

training & onboarding

Read Reviews (2)

Read Reviews (1)

communication management

Read Reviews (1)

Read Reviews (7)

monitoring social media

Read Reviews (0)

Read Reviews (7)

social media management

Read Reviews (0)

Read Reviews (7)

monitoring social media

Read Reviews (0)

Read Reviews (7)

loyalty management

Read Reviews (0)

Read Reviews (7)

campaign analytics

Read Reviews (0)

Read Reviews (2)

campaign management

Read Reviews (0)

Read Reviews (5)

campaign analytics

Read Reviews (0)

Read Reviews (2)

customer case management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Grow market share

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting