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Compare Enghouse Insights vs Opiniator

Comparison Summary

For Enghouse Insights vs Opiniator comparison, Our AI algorithm looked at 448 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Enghouse Insights and Opiniator to solve their respective business needs.

Pros and cons of Enghouse Insights and Opiniator

Enghouse Insights is more suited to businesses that require Market Research and Helpdesk Management with Phone Calls where as Opiniator is focused towards Collecting Feedback with Phone Calls and Helpdesk Management with Phone Calls .

logo Enghouse Insights

Focus area

Enghouse Insights is better than Opiniator for

Software Failure Risk

  • medium

logo Opiniator

Focus area

Software Failure Risk

  • medium

About

Technology for data-driven decision making

Customer feedback platform that captures ratings, comments and feedback

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

19

Total Goals
(we found evidences for)

1

3

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


customer feedback management


engagement management

engaging and following up


training & onboarding


rating and review management


Top Goals

Goals Achieved

  • Grow market share

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • e-mail

  • promotions

  • text SMS

  • user generated content

  • blogs

  • support groups

  • mobile

  • coupons

  • social media

  • See 7 more
  • phone calls

  • e-mail

  • promotions

  • text SMS

  • user generated content

  • blogs

  • support groups

  • mobile

  • coupons

  • social media

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting