cuspera logo CUSPERA

Compare Enghouse Insights vs Qualtrics CoreXM

Comparison Summary

For Enghouse Insights vs Qualtrics CoreXM comparison, Our AI algorithm looked at 6663 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Enghouse Insights and Qualtrics CoreXM to solve their respective business needs.

Pros and cons of Enghouse Insights and Qualtrics CoreXM

Enghouse Insights is more suited to businesses that require Market Research and Helpdesk Management with Phone Calls where as Qualtrics CoreXM is focused towards Collecting Feedback and Engaging Conversational Surveys with E-Mail .

logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

logo Qualtrics CoreXM

Focus area

Qualtrics CoreXM is better than Enghouse Insights for

Software Failure Risk

  • low

About

Technology for data-driven decision making

Experience Management Software to gather experience insights and take action

Age

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

18

65

Total Goals
(we found evidences for)

1

18

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


customer feedback management


engagement management

engaging and following up


training & onboarding


products & pricelist management


workflow management



sales document management

proposal & quote management


distribution management


communication management

sending & publishing communications


knowledge management


social media analytics


scheduling post to social media


engaging on social media


social media management

social media analytics

scheduling post to social media

engaging on social media



customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


creating contact list


contact list management

creating contact list




rating and review management


campaign management



lifetime value management


sales review & feedback


competitive intelligence




content management


generation of new leads


lead qualification: demographic


lead qualification: technographic


lead qualification

lead qualification: demographic

lead qualification: technographic


segmentation and targeting


create learning path


courses & assessment

create learning path


conference call management




Top Goals

Goals Achieved

  • Grow market share

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more
  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting