Qualtrics CoreXM Overview
Qualtrics CoreXM offers comprehensive experience data solutions, including customer insights, market segmentation, and concept testing. It serves as a single platform for all experience data needs.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Helpdesk Management, as the business use cases that they have been most satisfied with while using Qualtrics CoreXM.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Qualtrics CoreXM.
Qualtrics CoreXM Use-Cases and Business Priorities: Customer Satisfaction Data
Qualtrics CoreXM works with different mediums / channels such as E-Mail.
Qualtrics CoreXM's features include Embedded Survey Forms, Dashboard, Personalization, etc. and Qualtrics CoreXM support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Qualtrics CoreXM analytics capabilities include Analytics, and Custom Reports.
Reviews
"Qualtrics helps us be perfect in what we deliver to consumers" - Chobani
Peer review evidence (same sources as the product rating summary)
"...Quickly capture customer feedback Very easy to create new surveys (even with skip logic) and perform top level analysis of collected results...." Peer review by Henry C., Internet
"...Conduct surveys for employee engagement Can get a hold of someone on customer support quickly...." Peer review by Louise C.
"...These are the nicest human beings at any support center you will EVER call...." Peer review by Preston S., Education
Qualtrics CoreXM, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Qualtrics CoreXM
Top Industries
- Education
- Internet
- Research
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Qualtrics CoreXM is popular in Education, Internet, and Research and is widely used by Enterprise, Large Enterprise, and Mid Market.
Qualtrics CoreXM Customer wins, Customer success stories, Case studies
How does Qualtrics CoreXM address your Collecting Feedback Challenges?
How efficiently Does Qualtrics CoreXM manage your Engaging Conversational Surveys?
What solutions does Qualtrics CoreXM provide for Helpdesk Management?
How does Qualtrics CoreXM facilitate Market Research?
43 buyers and buying teams have used Cuspera to assess how well Qualtrics CoreXM solved their Customer Feedback Management needs. Cuspera uses 6493 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Qualtrics helps us be perfect in what we deliver to consumers Testimonial By Chobani |
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The Qualtrics link back to design and development allows us to build breakthrough products Testimonial By Under Armour |
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Qualtrics is the difference between success and failure. Testimonial By Yamaha |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chobani |
Qualtrics helps us be perfect in what we deliver to consumers Testimonial By Chobani |
|
Under Armour |
The Qualtrics link back to design and development allows us to build breakthrough products Testimonial By Under Armour |
|
Yamaha |
Qualtrics is the difference between success and failure. Testimonial By Yamaha |
Manchester City - Sports - Very Large
Manchester City expand Qualtrics partnership across fan experience and sponsorship measurement
Utah County - Government - Large
Commission approves Ironman hosting, Qualtrics contract access and several appointments
Frequently Asked Questions (FAQ)
What buyers ask before choosing Qualtrics CoreXM
What is Qualtrics CoreXM?
Qualtrics CoreXM is a survey management tool that provides a single platform for data collection and analysis across every part of business, from customer feedback data to product concept analysis. It is designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time.
It collects feedback via pre-configured surveys, analyzes open text responses using Text iQ, and measures customer sentiments through scoring. It uses the drag and drop interface, multiple question formats, and pre-built templates to create custom surveys and questionnaires. Users can collect feedback across multiple platforms, which enables companies to optimize customer engagement, improve response rates, and act on insights. Its centralized platform uses AI and machine learning to monitor survey responses in real-time, flag poor quality responses, and offer recommendations for improvement.
Key features include customer segmentation, sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, data insight reports, and more.
What is Qualtrics CoreXM used for?
What are the top features of Qualtrics CoreXM?
Who uses Qualtrics CoreXM?
What are Qualtrics CoreXM alternatives?
Where is Qualtrics CoreXM located?
Peers used Qualtrics CoreXM for Collecting feedback and Engaging conversational surveys
Qualtrics CoreXM Competitors
Qualtrics CoreXM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (416) |
| Custom Reports | Read Reviews (985) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (416) |
| Custom Reports | Read Reviews (985) |
Qualtrics CoreXM Integrations
Qualtrics CoreXM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Qualtrics CoreXM
Software Failure Risk Guidance
?for Qualtrics CoreXM
Overall Risk Meter
Top Failure Risks for Qualtrics CoreXM
Qualtrics, LLC News
Qualtrics Announces XM Data & AI Platform for Experience Management - Unite.AI
Qualtrics announced the XM Data & AI Platform, set for 2027, to enhance experience management by simulating outcomes and predicting customer actions. It integrates data from the Press Ganey Forsta acquisition, offering real-time customer insights and two immediate services: X-Loop Diagnostic Service and Reputation Experience. These tools aim to improve customer lifecycle mapping and engagement.
Qualtrics Unveils XM Data & AI, Expanding Experience Management to Simulate, Predict ...
Qualtrics unveiled its XM Data & AI Platform, designed to enhance experience management by simulating outcomes, predicting customer behavior, and delivering trusted outcomes. The platform integrates extensive healthcare data from its acquisition of Press Ganey Forsta, enabling organizations to improve customer lifetime value through continuous experience loops. The platform's release is scheduled for 2027.
Qualtrics big plan: Digital twins of real customers to simulate, predict experiences
Qualtrics is launching its XM Data & AI Platform in 2027 to simulate and predict customer experiences using digital twins and AI. The platform aims to close the "Experience Gap" by leveraging decades of experience data to enhance customer satisfaction and loyalty. New features include Experience Loop Diagnostic Service and Reputation Experience, integrated into the XM suite.
Qualtrics Acquires Healthcare Experience Leader Press Ganey Forsta For $6.75 Billion: Expands Experience Management (XM) Category Leadership Creating World's Largest AI Dataset ...
Qualtrics has acquired Press Ganey Forsta for $6.75 billion, marking the largest tech acquisition in Utah's history. This acquisition enhances Qualtrics' Experience Management (XM) platform by integrating Press Ganey Forsta's extensive healthcare experience data, creating the world's largest AI dataset for human experiential context. The combined platform aims to transform healthcare by predicting patient needs and improving care delivery through AI-driven insights.
Qualtrics, LLC Profile
HQ Location
333 W River Park Dr Provo, Utah 84604
Employees
1001-5000
Social
Financials
SERIES C
What makes Qualtrics CoreXM ideal for Social Media Management?