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Compare Enghouse Insights vs SurveySparrow NPS

Failure Risk Guidance Security Report ?

Failure Risk for Enghouse Insights medium Failure Risk for SurveySparrow NPS low
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Comparison Summary

For Enghouse Insights vs SurveySparrow NPS comparison, Our AI algorithm looked at 3555 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Enghouse Insights and SurveySparrow NPS to solve their respective business needs.

Pros and cons of Enghouse Insights and SurveySparrow NPS

Enghouse Insights is more suited to businesses that require Market Research and Helpdesk Management with Phone Calls where as SurveySparrow NPS is focused towards Customer Feedback Management and Engaging Conversational Surveys .

logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than Enghouse Insights for

Software Failure Risk

  • low

About

Technology for data-driven decision making

Survey Platform that turn customers into Promoters.

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

56

Total Goals
(we found evidences for)

1

11

Top Processes

Evidences indicate better relative satisfaction

market research

Read Reviews (26)

Read Reviews (36)

helpdesk management

Read Reviews (8)

Read Reviews (26)

customer feedback management

Read Reviews (5)

Read Reviews (264)

engagement management

Read Reviews (2)

Read Reviews (195)

engaging and following up

Read Reviews (2)

Read Reviews (148)

training & onboarding

Read Reviews (2)

Read Reviews (12)

workflow management

Read Reviews (1)

Read Reviews (25)

sales document management

Read Reviews (1)

Read Reviews (3)

proposal & quote management

Read Reviews (1)

Read Reviews (2)

communication management

Read Reviews (1)

Read Reviews (22)

sending & publishing communications

Read Reviews (1)

Read Reviews (21)

knowledge management

Read Reviews (1)

Read Reviews (2)

social media analytics

Read Reviews (0)

Read Reviews (13)

scheduling post to social media

Read Reviews (0)

Read Reviews (8)

engaging on social media

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (26)

social media analytics

Read Reviews (0)

Read Reviews (13)

scheduling post to social media

Read Reviews (0)

Read Reviews (8)

engaging on social media

Read Reviews (0)

Read Reviews (2)

generation of new leads

Read Reviews (0)

Read Reviews (13)

creating contact list

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (9)

creating contact list

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (7)

performance management

Read Reviews (0)

Read Reviews (5)

sales incentive management

Read Reviews (0)

Read Reviews (4)

campaign management

Read Reviews (0)

Read Reviews (3)

rating and review management

Read Reviews (0)

Read Reviews (3)

sales review & feedback

Read Reviews (0)

Read Reviews (2)

lifetime value management

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Grow market share

  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

  • chat

  • e-mail

  • website

  • promotions

  • mobile

  • social media

  • offline

  • omnichannel

  • phone calls

  • text SMS

  • games

  • on premises

  • Whatsapp

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting