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Compare Enghouse Insights vs Toluna Start

Comparison Summary

For Enghouse Insights vs Toluna Start comparison, Our AI algorithm looked at 1113 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Enghouse Insights and Toluna Start to solve their respective business needs.

Pros and cons of Enghouse Insights and Toluna Start

Enghouse Insights is more suited to businesses that require Market Research and Helpdesk Management with Phone Calls where as Toluna Start is focused towards Engaging Conversational Surveys and Collecting Feedback with Social Media .

logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

logo Toluna Start

Focus area

Toluna Start is better than Enghouse Insights for

Software Failure Risk

  • medium

About

Technology for data-driven decision making

End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

47

Total Goals
(we found evidences for)

1

8

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


customer feedback management


engagement management

engaging and following up


training & onboarding


products & pricelist management



communication management


business development


social media analytics


engaging on social media


social media management

social media analytics

engaging on social media



content management





segmentation and targeting


campaign management


identify target customers


loyalty management

identify target customers





lead qualification



competitive intelligence


sales incentive management


Top Goals

Goals Achieved

  • Grow market share

  • Build brand awareness

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 5 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • offline

  • point of sale

  • video

  • promotions

  • mobile

  • user generated content

  • blogs

  • print media

  • magazine

  • mass media

  • television

  • mobile app

  • Facebook

  • Twitter

  • LinkedIn

  • Facebook page

  • See 16 more
  • website

  • social media

  • e-mail

  • offline

  • point of sale

  • video

  • promotions

  • mobile

  • user generated content

  • blogs

  • print media

  • magazine

  • mass media

  • television

  • mobile app

  • Facebook

  • Twitter

  • LinkedIn

  • Facebook page

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting