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NetHunt CRM vs Pega Customer Engagement Suite: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of NetHunt CRM vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 2070 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing NetHunt CRM and Pega Customer Engagement Suite

NetHunt CRM, Pega Customer Engagement Suite, monday sales CRM, WORKetc, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

NetHunt CRM covers Communication Management with E-Mail, Engagement Management with E-Mail, Workflow Management, Lead Management with Mobile, etc.

Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

"NetHunt has made my working process 100% more efficient, helping me organise all my emails and enquiries. To top it off, the support I have received to fit the system to my exact business has been second to none. " - Wayne Fiddes

"The concept of develop once, use many is a reality for us. And a major contributor to our success has been our ability to leverage the power of Pega's low-code automation platform. " - Andy Ryan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo NetHunt CRM

Focus area

NetHunt CRM is better than Pega Customer Engagement Suite for

Software Failure Risk

  • low

logo Pega Customer Engagement Suite

Focus area

Pega Customer Engagement Suite is better than NetHunt CRM for

Software Failure Risk

  • medium

About

NetHunt CRM | Simple, yet powerful CRM for small businesses

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Age

2017

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

63

23

Total Goals
(we found evidences for)

5

8

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


workflow management



contact list management

creating contact list


campaign management


helpdesk management


generation of new leads



personalized marketing


relationship management


training & onboarding




products & pricelist management


pipeline management


revenue cycle management


lead qualification

lead qualification: technographic




sales call management


content management


promotion management


discount management


sales document management

contract management



conversion management



knowledge management



customer feedback management


loyalty management

identify target customers


customer case management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Scale best practices

  • See 2 more
  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more
  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting