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NetResults Tracker vs Bitrix24: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of NetResults Tracker vs. Bitrix24 is based on a specific set of business needs and context. The comparison uses 4629 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing NetResults Tracker and Bitrix24

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

NetResults Tracker covers Helpdesk Management, Knowledge Management with Chat, Contact List Management with Offline, Workflow Management, etc.

Bitrix24 focuses on Collaboration with Offline, Communication Management with E-Mail, Workflow Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo NetResults Tracker

Focus area

NetResults Tracker is better than Bitrix24 for

Software Failure Risk

  • medium

logo Bitrix24

Focus area

Bitrix24 is better than NetResults Tracker for

Software Failure Risk

  • medium

About

NetResults Tracker: Web-based Collaboration Software for ...

A free collaboration software enabling communications, CRM and other tools for small businesses

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

83

Total Goals
(we found evidences for)

4

12

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


knowledge management


contact list management



engagement management

engaging and following up


customer feedback management

measuring customer satisfaction



communication management

tracking & monitoring communications


products & pricelist management


training & onboarding


sales document management

contract management


sales call management




content publishing


content management

content publishing


campaign management



relationship management


calendar management


generation of new leads


social media analytics


managing social media account


social media management

social media analytics

managing social media account




customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers



social media marketing





segmentation and targeting



conference call management



pipeline management


billing and invoice management


conversion management




advocacy management



business development




discount management


promotion management



opportunity management


motivation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Improve visibility

  • Acquire customers

  • See 1 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more
  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting