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Compare NetResults Tracker vs Bitrix24

Comparison Summary

For NetResults Tracker vs Bitrix24 comparison, Our AI algorithm looked at 4629 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using NetResults Tracker and Bitrix24 to solve their respective business needs.

Pros and cons of NetResults Tracker and Bitrix24

NetResults Tracker is more suited to businesses that require Helpdesk Management and Knowledge Management with Chat where as Bitrix24 is focused towards Collaboration with Offline and Communication Management with E-Mail .

logo NetResults Tracker

Focus area

NetResults Tracker is better than Bitrix24 for

Software Failure Risk

  • medium

logo Bitrix24

Focus area

Bitrix24 is better than NetResults Tracker for

Software Failure Risk

  • medium

About

NetResults Tracker: Web-based Collaboration Software for ...

A free collaboration software enabling communications, CRM and other tools for small businesses

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

23

83

Total Goals
(we found evidences for)

4

12

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


knowledge management


contact list management



engagement management

engaging and following up


customer feedback management

measuring customer satisfaction



communication management

tracking & monitoring communications


products & pricelist management


training & onboarding


sales document management

contract management


sales call management




content publishing


content management

content publishing


campaign management



relationship management


calendar management


generation of new leads


social media analytics


managing social media account


social media management

social media analytics

managing social media account




customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers



social media marketing





segmentation and targeting



conference call management



pipeline management


billing and invoice management


conversion management




advocacy management



business development




discount management


promotion management



opportunity management


motivation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Improve visibility

  • Acquire customers

  • See 1 more
  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more
  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting