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Compare NetResults Tracker vs Cisco Spark

Comparison Summary

For NetResults Tracker vs Cisco Spark comparison, Our AI algorithm looked at 1115 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using NetResults Tracker and Cisco Spark to solve their respective business needs.

Pros and cons of NetResults Tracker and Cisco Spark

NetResults Tracker is more suited to businesses that require Helpdesk Management and Knowledge Management with Chat where as Cisco Spark is focused towards Collaboration with Offline and Conference Call Management with Offline .

logo NetResults Tracker

Focus area

NetResults Tracker is better than Cisco Spark for

Software Failure Risk

  • medium

logo Cisco Spark

Focus area

Software Failure Risk

  • medium

About

NetResults Tracker: Web-based Collaboration Software for ...

Cisco Spark : app-centric cloud-based service....

Age

1996

1984

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

23

27

Total Goals
(we found evidences for)

4

1

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


knowledge management


contact list management


workflow management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction



communication management

tracking & monitoring communications


products & pricelist management


training & onboarding


sales document management


sales call management


conference call management



content management


lead qualification: technographic


lead qualification

lead qualification: technographic



rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Improve visibility

  • Acquire customers

  • See 1 more
  • Improve internal communications

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • chat

  • events

  • trade shows

  • mobile

  • on premises

  • e-mail

  • Skype

  • mass media

  • television

  • mobile app

  • games

  • See 11 more
  • phone calls

  • offline

  • video

  • chat

  • events

  • trade shows

  • mobile

  • on premises

  • e-mail

  • Skype

  • mass media

  • television

  • mobile app

  • games

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting