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Compare NetSuite Field Service Management ''formerly NextService'' vs B2Field

Comparison Summary

For NetSuite Field Service Management ''formerly NextService'' vs B2Field comparison, Our AI algorithm looked at 1868 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using NetSuite Field Service Management ''formerly NextService'' and B2Field to solve their respective business needs.

Pros and cons of NetSuite Field Service Management ''formerly NextService'' and B2Field

NetSuite Field Service Management ''formerly NextService'' is more suited to businesses that require Engagement Management and Social Media Management where as B2Field is focused towards Social Media Management with Mobile and Sales Document Management with Mobile .

Both NetSuite Field Service Management ''formerly NextService'' and B2Field are Field Service Management software, peers recommend NetSuite Field Service Management ''formerly NextService'' for engagement management and engaging and following up where as B2Field is more known for rating and review management .

logo NetSuite Field Service Management ''formerly NextService''

Focus area

NetSuite Field Service Management ''formerly NextService'' is better than B2Field for

Software Failure Risk

  • low

logo B2Field

Focus area

B2Field is better than NetSuite Field Service Management ''formerly NextService'' for

Software Failure Risk

  • medium

About

Field Service Management Software for NetSuite

Mobile Workforce Management App for SMBs

Age

1977

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

44

33

Total Goals
(we found evidences for)

11

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics


sales document management

contract management

proposal & quote management


workflow management


training & onboarding



contact list management


generation of new leads


communication management

sending & publishing communications


competitive intelligence




billing and invoice management


sales call management


lifetime value management




customer case management



customer feedback management

measuring customer satisfaction



rating and review management



customise loyalty program


loyalty management

customise loyalty program



distribution management


motivation management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Increase customer life time value

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Improve efficiency

  • Improve visibility

  • Improve ROI

  • See 8 more

Top Channels

Channels Used

  • mobile

  • mobile app

  • offline

  • chat

  • on premises

  • promotions

  • point of sale

  • website

  • video

  • phone calls

  • See 7 more
  • mobile

  • mobile app

  • offline

  • chat

  • on premises

  • promotions

  • point of sale

  • website

  • video

  • phone calls

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting