Comparison Summary
This comparison report of Newgen OmniDocs Contextual Content Services (ECM) vs. Salesforce Anywhere is based on a specific set of business needs and context. The comparison uses 8126 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Newgen OmniDocs Contextual Content Services (ECM) and Salesforce Anywhere
Newgen OmniDocs Contextual Content Services (ECM), Hyland ECM, Optimizely Content Cloud, etc., belong to a category of solutions that help Content Management Systems, whereas Salesforce Anywhere, Mural, Jive-n Interactive Intranet, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Newgen OmniDocs Contextual Content Services (ECM) covers Content Management with Omnichannel, Engagement Management with Omnichannel, Sales Document Management, Collaboration with Mobile, etc.
Salesforce Anywhere focuses on Collaboration, Sales Document Management, Content Management, Communication Management with E-Mail, etc.
"With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in t...heir preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user . . . " - Vinodanand Jha
"Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. " - Rob Birse
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Newgen OmniDocs Contextual Content Services (ECM)
Focus area
Newgen OmniDocs Contextual Content Services (ECM) is better than Salesforce Anywhere for
Software Failure Risk
Salesforce Anywhere
Focus area
Salesforce Anywhere is better than Newgen OmniDocs Contextual Content Services (ECM) for
Software Failure Risk
About
Anytime-anywhere content access and document management
Real-time Team Collaboration App for Sales and Service teams
Age
1999
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
72
65
Total Goals
(we found evidences for)
13
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Manage risk
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Improve ROI
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Increase sales & revenue
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Acquire customers
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Improve visibility
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Establish thought leadership
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Grow market share
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Improve efficiency
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Improve digital and social presence
- See 10 more
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Grow market share
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Enter new markets internationally or locally
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Launch new products
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Improve ROI
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Improve brand engagement
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Build brand awareness
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Improve visibility
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Increase average basket value
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Improve digital and social presence
- See 13 more
Top Channels
Channels Used
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chat
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e-mail
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offline
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mobile
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Slack
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website
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point of sale
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on premises
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phone calls
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mobile app
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user generated content
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blogs
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games
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social media
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Skype
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video
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review sites
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Amazon
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omnichannel
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promotions
- See 17 more
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chat
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e-mail
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offline
-
mobile
-
Slack
-
website
-
point of sale
-
on premises
-
phone calls
-
mobile app
-
user generated content
-
blogs
-
games
-
social media
-
Skype
-
video
-
review sites
-
Amazon
-
omnichannel
-
promotions
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
