Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Manage risk
-
Improve ROI
-
Increase sales & revenue
-
Acquire customers
-
Improve visibility
-
Establish thought leadership
-
Scale best practices
-
Increase customer life time value
-
Improve stakeholder relations
-
Grow market share
-
Improve efficiency
-
Improve digital and social presence
- See 10 more
-
Improve internal communications
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Scale best practices
-
Improve efficiency
-
Improve stakeholder relations
-
Grow market share
-
Enter new markets internationally or locally
-
Launch new products
-
Improve ROI
-
Improve brand engagement
-
Build brand awareness
-
Improve visibility
-
Increase average basket value
-
Improve digital and social presence
- See 13 more
Top Channels
Channels Used
-
chat
-
e-mail
-
offline
-
mobile
-
Slack
-
website
-
point of sale
-
on premises
-
phone calls
-
mobile app
-
user generated content
-
blogs
-
games
-
social media
-
Skype
-
video
-
review sites
-
Amazon
-
omnichannel
-
promotions
- See 17 more
-
chat
-
e-mail
-
offline
-
mobile
-
Slack
-
website
-
point of sale
-
on premises
-
phone calls
-
mobile app
-
user generated content
-
blogs
-
games
-
social media
-
Skype
-
video
-
review sites
-
Amazon
-
omnichannel
-
promotions
- See 17 more
