Comparison Summary
This comparison report of Nextiva Customer Relationship Suite vs. RingCentral MVP is based on a specific set of business needs and context. The comparison uses 6016 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Nextiva Customer Relationship Suite and RingCentral MVP
Nextiva Customer Relationship Suite, IloveLeasing, SpiceCSM Engagement Suite, etc., belong to a category of solutions that help CRM, whereas RingCentral MVP, Mobile2CRM, CallHub, etc., belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Nextiva Customer Relationship Suite covers Helpdesk Management with Website, Sales Call Management with Phone Calls, Collaboration with E-Mail, Communication Management with Phone Calls, etc.
RingCentral MVP focuses on Collaboration with Offline, Sales Call Management with Phone Calls, Conference Call Management with Offline, Communication Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Nextiva Customer Relationship Suite
Focus area
Nextiva Customer Relationship Suite is better than RingCentral MVP for
Software Failure Risk
RingCentral MVP
Focus area
RingCentral MVP is better than Nextiva Customer Relationship Suite for
Software Failure Risk
About
Nextiva Customer Relationship Suite | Manage sales & customer support with one powerful CRM workspace.
Unified Platform that combines messaging, video, and phone calls
Age
2003
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
48
60
Total Goals
(we found evidences for)
6
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve ROI
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Enter new markets internationally or locally
- See 3 more
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Increase sales & revenue
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Improve ROI
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Improve efficiency
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Improve stakeholder relations
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Enter new markets internationally or locally
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Manage risk
- See 7 more
Top Channels
Channels Used
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phone calls
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offline
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events
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trade shows
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video
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mobile
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text SMS
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e-mail
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mobile app
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website
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on premises
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chat
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point of sale
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support groups
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social media
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Slack
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games
-
movies
- See 15 more
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phone calls
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offline
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events
-
trade shows
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video
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mobile
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text SMS
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e-mail
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mobile app
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website
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on premises
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chat
-
point of sale
-
support groups
-
social media
-
Slack
-
games
-
movies
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
