RingCentral MVP: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: RingCentral MVP
Brand: RingCentral MVP
Rating: 4.21 (4953 reviews)

4.21 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(4953)

Unified Platform that combines messaging, video, and phone calls

App Partner

RingCentral MVP Overview

RingCentral RingEX provides a superior unified communications solution for businesses. This software ensures constant connectivity and efficient communication.

Use Cases

Customers recommend Sales Call Management, Collaboration, Conference Call Management, as the business use cases that they have been most satisfied with while using RingCentral MVP.

Other use cases:

Communication Management
Helpdesk Management
Contact List Management
Workflow Management
Contract Management
Training & Onboarding
Social Media Analytics

See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using RingCentral MVP.

Other priorities:

Acquire Customers
Improve Digital And Social Presence
Increase Sales & Revenue
Improve ROI
Improve Efficiency
Improve Stakeholder Relations
Enter New Markets Internationally Or Locally
Manage Risk

See all business priorities See less business priorities

RingCentral MVP Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral MVP works with different mediums / channels such as Phone Calls, Offline, Video, etc.

RingCentral MVP's features include Recording, Personalization, Alerts: Popups & Notifications, etc.

Reviews

"None of the other cloud communication solutions even hold a candle to RingCentral." - Joe Deaton

RingCentral MVP, Mobile2CRM, CallHub, engageSPARK, TestComplete, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral MVP

Top Industries

Retail
Marketing and Advertising
Real Estate

Popular in

Small Business
Mid Market
Enterprise

RingCentral MVP is popular in Retail, Marketing And Advertising, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on RingCentral MVP Use Cases

What makes RingCentral MVP ideal for Sales Call Management?

The system provides comprehensive call management capabilities, including automatic call recording, call logging, and detailed analytics. This facilitates call monitoring, review, and performance analysis. There are limitations on group and call queue management features.

"...Their software is the best and call recording feature is superb in terms of audio quality and access...." Peer review by Sagar R, Subject Matter Expert, Information Technology and Services

Read Reviews

How does RingCentral MVP facilitate Collaboration?

RingCentral provides high-quality video conferencing with screen sharing and recording capabilities, enabling effective collaboration across departments. Integration with messaging and project management tools facilitates seamless communication and workflow management. The screen-sharing feature may require improvement for enhanced communication and user experience.

"...Built on a secure and reliable cloud communication and collaboration platform, RingCentral goes beyond cloud PBX, combining voice, team messaging, collaboration, video conferencing, online meetings, and contact center capabilities...." Peer review

Read Reviews

What makes RingCentral MVP ideal for Conference Call Management?

What solutions does RingCentral MVP provide for Communication Management?

RingCentral MVP facilitates communication management through features such as call tracking, voice and text messaging, faxing, and online meetings. The service also enables call recording, call monitoring, and call transfer. A limitation of the service is the lack of call tracking or metrics.

"...When I received a call on my laptop, the navigation through RingCentral made it easy to transfer calls, create a conference call, and track the numbers I received calls from...." Peer review by Jim I

Read Reviews

Why is RingCentral MVP the best choice for Helpdesk Management?

RingCentral MVP enables call center management through features like call center analytics, call performance management, and detailed tracking. This platform offers flexible call routing capabilities, including interactive menus and voicemail, to accommodate diverse business needs. While the online support center is lacking in some areas, the platform's robust features and ease of use make it an attractive solution for businesses of all sizes.

"...Even though it has a very extensive list of features and options, we seem to be able to manage each individual line ourselves almost all the time and do everything we need to without calling tech support for help...." Peer review by Kim Pomares

Read Reviews

39+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well RingCentral MVP solved their Mobile Marketing needs. Cuspera uses 4953 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Joe Deaton VoIP Engineer BrightSpring Health Services	None of the other cloud communication solutions even hold a candle to RingCentral. Testimonial By Joe Deaton
Mike Ackroyd Chief Information Officer SCM Insurance Services	With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd
Praveen Boppana Director of Technology Bennett International	By migrating our company to RingCentral and RingCentral Contact Center, we’ve replaced an IT communications infrastructure that was stifling our operations with one that’s actually helping us grow. Testimonial By Praveen Boppana

CUSTOMERS	TESTIMONIALS
Joe Deaton VoIP Engineer BrightSpring Health Services	None of the other cloud communication solutions even hold a candle to RingCentral. Testimonial By Joe Deaton
Mike Ackroyd Chief Information Officer SCM Insurance Services	With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd
Praveen Boppana Director of Technology Bennett International	By migrating our company to RingCentral and RingCentral Contact Center, we’ve replaced an IT communications infrastructure that was stifling our operations with one that’s actually helping us grow. Testimonial By Praveen Boppana

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
SCM Insurance Services Insurance	Insurance	Case Study SCM Insurance Services How Canada’s top insurance services company uses RingCentral MVP including RingCentral Video to help its clients weather any storm—and keep its costs down Read More
Lush Cosmetics Retail	Retail	Case Study Lush Cosmetics The UK’s No. 1-Ranked Beauty Brand Is Improving Customer Care—and Saving Money—with RingCentral Read More
Hot Topic Retail	Retail	Case Study Hot Topic Hot Topic improved operations and saved money, handling 3,000+ help desk calls monthly and supporting 675 locations with RingCentral. Read More

Video

What's new in RingCentral MVP | Q3 2023 | North America

Frequently Asked Questions(FAQ)

for RingCentral MVP

What is RingCentral MVP?

RingCentral MVP is a Message Video Phone global platform that empowers modern mobile and distributed workforces to communicate, collaborate and connect via any mode, any device, and any location. It helps in simplifying the workflows with team messaging, file sharing, task management, unlimited one-click video meetings and integrated phone capabilities.

It helps in organizing projects, topics, and teams in dedicated folders, reducing email clutter. Enable collaboration with customers and partners by inviting participants, making a call or video call while chatting, and also easily send files, pin documents, and connect to the existing tools.

Some of its key benefits include getting the right solution for the right user, easily adding Video Pro and Pro+ licenses in MVP and bringing more users onto a single platform, reducing shadow IT risk, and eliminating application siloes.

What is RingCentral MVP used for?

RingCentral MVP is a Mobile Marketing Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Sales Call Management, Collaboration and Conference Call Management .

What are the top features of RingCentral MVP?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of RingCentral MVP.

Who uses RingCentral MVP?

RingCentral MVP is used by Retail, Marketing And Advertising and Real Estate among other industries.

What are RingCentral MVP alternatives?

Mobile2CRM, CallHub, EngageSPARK and TestComplete are popular alternatives for RingCentral MVP.

Where is RingCentral MVP located?

RingCentral MVP is headquartered at 20 Davis Drive Belmont, CA 94002, USA.

Peers used RingCentral MVP for sales call management and collaboration

RingCentral MVP Competitors

More RingCentral MVP Alternatives...

RingCentral MVP Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.46/5 ★ Read Reviews (2)
Analytics	4.31/5 ★ Read Reviews (47)
Custom Reports	3.69/5 ★ Read Reviews (204)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.46/5 ★ Read Reviews (2)
Analytics	4.31/5 ★ Read Reviews (47)
Custom Reports	3.69/5 ★ Read Reviews (204)

RingCentral MVP Integrations

RingCentral MVP integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.19/5 ★

Read Reviews (558)

Data Import

4.10/5 ★

Read Reviews (627)

Few API Integrations for RingCentral MVP

KONNEKTIVE CRM

4.0 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Copper

4.5 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

for RingCentral MVP

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral MVP

RingCentral News

RingCentral partners with Verint to enhance RingCX platform - IT Brief Australia

RingCentral partners with Verint to enhance RingCX platform, integrating workforce engagement and customer experience solutions for improved productivity and customer experiences.

10/11/2024 - source

RingCentral to Announce Third Quarter 2024 Financial Results On November 7 , 2024

RingCentral, Inc. will announce its third-quarter 2024 financial results on November 7, 2024.

16/10/2024 - source

iTWire - MIA picks RingCentral to power its comms

MIA selects RingCentral to enhance its communication systems.

14/09/2024 - source

RingCentral Profile

Company Name

RingCentral

Company Website

https://www.ringcentral.com/

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO

RingCentral MVP: Use-Cases, Insights and Reviews | 2024 Cuspera

Unified Platform that combines messaging, video, and phone calls

Failure Risk for RingCentral MVP ?

RingCentral MVP Overview

Use Cases

Business Priorities

RingCentral MVP Use-Cases and Business Priorities: Customer Satisfaction Data

Popular Business Setting

Top Industries

Popular in

Comprehensive Insights on RingCentral MVP Use Cases

What makes RingCentral MVP ideal for Sales Call Management?

How does RingCentral MVP facilitate Collaboration?

What makes RingCentral MVP ideal for Conference Call Management?

What solutions does RingCentral MVP provide for Communication Management?

Why is RingCentral MVP the best choice for Helpdesk Management?

39+ more Business Use Cases

Customer Testimonials

Case Studies

Case Study SCM Insurance Services

Case Study Lush Cosmetics

Case Study Hot Topic

Video

What's new in RingCentral MVP | Q3 2023 | North America

Frequently Asked Questions(FAQ)

What is RingCentral MVP?

What is RingCentral MVP used for?

What are the top features of RingCentral MVP?

Who uses RingCentral MVP?

What are RingCentral MVP alternatives?

Where is RingCentral MVP located?

Peers used RingCentral MVP for sales call management and collaboration

RingCentral MVP Competitors

RingCentral MVP Features

RingCentral MVP Integrations

Datadog

Workato Platform

Tray.io Automation Platform

Pipedrive

Zapier

KONNEKTIVE CRM

Copper

Software Failure Risk Guidance

RingCentral News

RingCentral partners with Verint to enhance RingCX platform - IT Brief Australia

RingCentral to Announce Third Quarter 2024 Financial Results On November 7 , 2024

iTWire - MIA picks RingCentral to power its comms

RingCentral Profile

Get a personalised risk report for RingCentral MVP

Connect to vendor request

Request Custom Quote