RingCentral MVP Overview

RingCentral RingEX provides a superior unified communications solution for businesses. This software ensures constant connectivity and efficient communication.

Use Cases

Customers recommend Sales Call Management, Collaboration, Conference Call Management, as the business use cases that they have been most satisfied with while using RingCentral MVP.

Other use cases:

  • Communication Management
  • Helpdesk Management
  • Contact List Management
  • Workflow Management
  • Contract Management
  • Training & Onboarding
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using RingCentral MVP.

Other priorities:

  • Acquire Customers
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Manage Risk
See all business priorities See less business priorities

RingCentral MVP Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral MVP works with different mediums / channels such as Phone Calls. Offline. Video etc.

RingCentral MVP's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and RingCentral MVP support capabilities include Phone Support, AI Powered, Chat Support, etc. also RingCentral MVP analytics capabilities include Analytics, and Custom Reports.

Reviews

"We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it." - Nickolas Carter

RingCentral MVP, Attentive, Alpha Anywhere, Onesignal, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral MVP

Top Industries

  • Retail
  • Marketing and Advertising
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral MVP is popular in Retail, Marketing And Advertising, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on RingCentral MVP Use Cases

What makes RingCentral MVP ideal for Sales Call Management?

Why is RingCentral MVP the best choice for Collaboration?

How does RingCentral MVP address your Conference Call Management Challenges?

Why is RingCentral MVP the best choice for Communication Management?

Why is RingCentral MVP the best choice for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well RingCentral MVP solved their Mobile Marketing needs. Cuspera uses 4953 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Nickolas Carter

Director of IT

Logical Position

We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it. Testimonial By Nickolas Carter
RingCentral MVP testimonial

Beth Trejo

Founder and CEO

Chatterkick

In the 10 years since we launched, Chatterkick has grown into an international team. But thanks to these wonderful RingCentral collaboration tools—especially video conferencing—we can still operate as a tight-knit group of social media nerds who support each other, go all out for our clients, and h...ave fun every day.

Testimonial By Beth Trejo
RingCentral MVP testimonial

Mike Bulin

VP of Sales and Marketing

redT Homes

RingCentral has been invaluable for creating the efficiencies that are helping us grow. We’ve reduced our tech stack by a third. We now have everyone on the same communications platform. We’re keeping all company leads in-house. And we can more accurately track our marketing ROI because we integrat...ed RingCentral with Salesforce

Testimonial By Mike Bulin
CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Nickolas Carter

Director of IT

Logical Position

We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it. Testimonial By Nickolas Carter
RingCentral MVP testimonial

Beth Trejo

Founder and CEO

Chatterkick

In the 10 years since we launched, Chatterkick has grown into an international team. But thanks to these wonderful RingCentral collaboration tools—especially video conferencing—we can still operate as a tight-knit group of social media nerds who support each other, go all out for our clients, and h...ave fun every day.

Testimonial By Beth Trejo
RingCentral MVP testimonial

Mike Bulin

VP of Sales and Marketing

redT Homes

RingCentral has been invaluable for creating the efficiencies that are helping us grow. We’ve reduced our tech stack by a third. We now have everyone on the same communications platform. We’re keeping all company leads in-house. And we can more accurately track our marketing ROI because we integrat...ed RingCentral with Salesforce

Testimonial By Mike Bulin

Case Studies

Hospital & Health Care

CASE STUDY Vituity

RingCentral helped Vituity replace its old phone system with a cloud communications solution. Doctors and clinicians could now make and take calls from anywhere, improving accessibility and efficienc...y. The new system kept patient communications secure and supported regulatory compliance. Vituity set up care navigators to stay in touch with patients after discharge. This led to a 42% reduction in hospital readmissions and higher patient satisfaction.

Legal Services

CASE STUDY Finkelstein & Partners

RingCentral helped Finkelstein & Partners move to remote work with cloud-based phone, video, and messaging tools. The law firm needed a solution that integrated with Salesforce and supported remote o...perations. RingCentral enabled quick transition to work from home, with all staff using the new system within days. The firm used RingCentral Video for notarizations and team meetings. Employees became comfortable with remote technology, improving productivity and trust.

CASE STUDY Ooredoo Myanmar

Engage Digital helped Ooredoo Myanmar improve digital customer service. Before, they could not track or answer Facebook comments. With Engage Digital, they unified all channels and managed more inter...actions. They added live chat for real-time help. During the 2020 lockdown, over half of agents worked remotely. Digital channels reduced wait times and made service faster. Ooredoo plans to add more channels and automation.

CASE STUDY Northbrook Public Library

RingCentral helped Northbrook Public Library upgrade its old phone system. The library needed a modern solution to support 33,000 residents and 120 staff. RingCentral's cloud-based platform replaced ...their aging PBX, making communication easier and more reliable. Staff can now track calls, manage registrations, and work from home. The library also uses RingCentral for virtual meetings and webinars. This change improved productivity and made remote work possible during the pandemic.

Government Administration

CASE STUDY Association of California Water Agencies

RingCentral helped the Association of California Water Agencies fix their failing phone system. The nonprofit needed a simple, reliable way to stay connected, especially during the COVID-19 lockdown.... With RingCentral, staff could make calls from anywhere and handle admin tasks easily. Even tech-averse employees found the system easy to use. The switch let ACWA keep serving its members and the public without interruption, even when working from home.

Education

CASE STUDY Institute of Marine Engineering, Science and Technology (IMarEST)

RingCentral helped the Institute of Marine Engineering, Science and Technology move staff to remote work during the COVID-19 lockdowns. Their old phone system was hard to manage and lacked features. ...With RingCentral, setup took only a few days. Staff could use business phone, video, and messaging from home. The transition was smooth and let the team keep working without problems.

Video

What's new in RingCentral MVP | Q3 2023 | North America

Video Thumbnail

Frequently Asked Questions(FAQ)

for RingCentral MVP

What is RingCentral MVP?

RingCentral MVP is a Message Video Phone global platform that empowers modern mobile and distributed workforces to communicate, collaborate and connect via any mode, any device, and any location. It helps in simplifying the workflows with team messaging, file sharing, task management, unlimited one-click video meetings and integrated phone capabilities.

It helps in organizing projects, topics, and teams in dedicated folders, reducing email clutter. Enable collaboration with customers and partners by inviting participants, making a call or video call while chatting, and also easily send files, pin documents, and connect to the existing tools.

Some of its key benefits include getting the right solution for the right user, easily adding Video Pro and Pro+ licenses in MVP and bringing more users onto a single platform, reducing shadow IT risk, and eliminating application siloes.

What is RingCentral MVP used for?

RingCentral MVP is a Mobile Marketing Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Sales Call Management, Collaboration and Conference Call Management .

What are the top features of RingCentral MVP?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of RingCentral MVP.

Who uses RingCentral MVP?

RingCentral MVP is used by Retail, Marketing And Advertising and Real Estate among other industries.

What are RingCentral MVP alternatives?

Attentive, Alpha Anywhere, Onesignal and Airship are popular alternatives for RingCentral MVP.

Where is RingCentral MVP located?

RingCentral MVP is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral MVP for sales call management and collaboration

RingCentral MVP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.46/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (47)
Custom Reports

3.69/5

Read Reviews (204)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.46/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (47)
Custom Reports

3.69/5

Read Reviews (204)

Software Failure Risk Guidance

?

for RingCentral MVP

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral MVP

RingCentral, Inc. News

Customer

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's AI-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

Product

RingCentral adds AI with AIR Everywhere - Yahoo Finance

RingCentral has introduced new AI features for its AI Receptionist (AIR), including appointment booking integration with Google Calendar and Microsoft Outlook, and support for multiple languages. The new standalone version, RingCentral AI Receptionist Everywhere (AIR Everywhere), extends these capabilities to third-party telephony systems, broadening its user base. This marks RingCentral's entry into agentic AI, competing with similar offerings from Salesforce, Microsoft, and Cisco.

Product

Introducing RingVideo: Our AI-powered video collaboration suite

RingCentral has launched RingVideo, an AI-powered video collaboration suite that integrates meetings, webinars, town halls, and events into a single platform. This suite enhances communication by offering features like AI-generated meeting summaries, live transcriptions, and seamless integration with RingEX. It aims to improve efficiency and reduce costs by consolidating various video tools under one vendor, providing scalable and secure collaboration solutions.

Partnership

RingCentral NiCE partner extension to benefit local partners ARN

RingCentral has extended its partnership with NiCE, enhancing support for local partners through larger sales and marketing initiatives. This multi-year agreement focuses on integrating their UCaaS and CCaaS offerings, aiming to improve AI-powered customer experiences. The collaboration emphasizes security, data privacy, and extensive partner training, ensuring effective AI deployment.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO