Comparison Summary
This comparison report of Nextiva Customer Relationship Suite vs. TeamViewer is based on a specific set of business needs and context. The comparison uses 24548 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Nextiva Customer Relationship Suite and TeamViewer
Nextiva Customer Relationship Suite, IloveLeasing, SpiceCSM Engagement Suite, etc., belong to a category of solutions that help CRM, whereas TeamViewer, Miro, Salesforce Chatter, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Nextiva Customer Relationship Suite covers Helpdesk Management with Website, Sales Call Management with Phone Calls, Collaboration with E-Mail, Communication Management with Phone Calls, etc.
TeamViewer focuses on Collaboration with Offline, Helpdesk Management, Conference Call Management with Offline, Event Onboarding, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
TeamViewer
Focus area
TeamViewer is better than Nextiva Customer Relationship Suite for
Software Failure Risk
About
Nextiva Customer Relationship Suite | Manage sales & customer support with one powerful CRM workspace.
Global video conferencing and team collaboration software for remote access, support and website monitoring
Financials
PRIVATE
M&A
Business Need
Total Processes
(we found evidences for)
48
81
Total Goals
(we found evidences for)
6
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve ROI
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Enter new markets internationally or locally
- See 3 more
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Enhance customer relationships
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Improve internal communications
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Acquire customers
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Improve efficiency
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Improve digital and social presence
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Grow market share
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Enter new markets internationally or locally
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Improve ROI
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Increase sales & revenue
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Improve consistency
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Improve visibility
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Establish thought leadership
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Scale best practices
- See 10 more
Top Channels
Channels Used
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offline
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video
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trade shows
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events
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phone calls
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chat
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mobile
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on premises
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website
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e-mail
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mobile app
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support groups
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social media
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mass media
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television
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user generated content
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blogs
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Skype
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Facebook
-
games
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Slack
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review sites
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Amazon
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movies
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omnichannel
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Twitter
-
point of sale
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Facebook page
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print media
-
magazine
- See 27 more
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offline
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video
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trade shows
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events
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phone calls
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chat
-
mobile
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on premises
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website
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e-mail
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mobile app
-
support groups
-
social media
-
mass media
-
television
-
user generated content
-
blogs
-
Skype
-
Facebook
-
games
-
Slack
-
review sites
-
Amazon
-
movies
-
omnichannel
-
Twitter
-
point of sale
-
Facebook page
-
print media
-
magazine
- See 27 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
