Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Increase sales & revenue
-
Improve ROI
-
Enter new markets internationally or locally
- See 3 more
-
Enhance customer relationships
-
Improve internal communications
-
Acquire customers
-
Improve efficiency
-
Improve digital and social presence
-
Grow market share
-
Enter new markets internationally or locally
-
Improve ROI
-
Increase sales & revenue
-
Improve consistency
-
Improve visibility
-
Establish thought leadership
-
Scale best practices
- See 10 more
Top Channels
Channels Used
-
offline
-
video
-
trade shows
-
events
-
phone calls
-
chat
-
mobile
-
on premises
-
website
-
e-mail
-
mobile app
-
support groups
-
social media
-
mass media
-
television
-
user generated content
-
blogs
-
Skype
-
Facebook
-
games
-
Slack
-
review sites
-
Amazon
-
movies
-
omnichannel
-
Twitter
-
point of sale
-
Facebook page
-
print media
-
magazine
- See 27 more
-
offline
-
video
-
trade shows
-
events
-
phone calls
-
chat
-
mobile
-
on premises
-
website
-
e-mail
-
mobile app
-
support groups
-
social media
-
mass media
-
television
-
user generated content
-
blogs
-
Skype
-
Facebook
-
games
-
Slack
-
review sites
-
Amazon
-
movies
-
omnichannel
-
Twitter
-
point of sale
-
Facebook page
-
print media
-
magazine
- See 27 more