Comparison Summary
Introducing Nicereply and IFS Cloud
Nicereply, Simplesat, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management, whereas IFS Cloud belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Nicereply covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management with User Generated Content, Sales Document Management with E-Mail, etc.
IFS Cloud focuses on Sales Document Management with Mobile, Engagement Management, Contact List Management with Mobile, Knowledge Management with Mobile, etc.
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About
Customer feedback software to collect customer feedback and improve the quality of services
Cloud software for companies who want to differentiate on service
Age
2010
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
56
25
Total Goals
(we found evidences for)
10
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Increase sales & revenue
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Scale best practices
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Launch new products
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Grow market share
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Improve brand engagement
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Improve visibility
- See 7 more
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Enhance customer relationships
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Improve visibility
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Grow market share
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Scale best practices
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Enter new markets internationally or locally
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Top Channels
Channels Used
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mobile
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mobile
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High