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Nicereply vs Qualtrics: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Nicereply vs. Qualtrics is based on a specific set of business needs and context. The comparison uses 14512 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Nicereply and Qualtrics

Nicereply, Qualtrics, Simplesat, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Nicereply covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management with User Generated Content, Sales Document Management with E-Mail, etc.

Qualtrics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.

"We're so obsessed with our Nicereply score that we made a t-shirt out of it. " - Ricky Raykhenberg

"With our annual survey, we only find out about dissatisfied customers when it’s too late. This damages customer relationships and, over time, we risk losing them. " - Abdul Dezkam

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Nicereply

Focus area

Nicereply is better than Qualtrics for

Software Failure Risk

  • low

logo Qualtrics

Focus area

Qualtrics is better than Nicereply for

Software Failure Risk

  • low

About

Customer feedback software to collect customer feedback and improve the quality of services

Survey, Research & Experience Management Software | Qualtrics

Age

2010

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

56

109

Total Goals
(we found evidences for)

10

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



sales document management

contract management

proposal & quote management


rating and review management


communication management

sending & publishing communications

tracking & monitoring communications


sales review & feedback


lifetime value management


customise loyalty program


training & onboarding



workflow management


motivation management


competitive intelligence


social media management

social media analytics

engaging on social media


sales call management


conversion management


contact list management


knowledge management





content management


customer case management



account management


lead qualification

lead qualification: technographic



products & pricelist management


courses & assessment

create learning path


performance management



generation of new leads



campaign management


category management




reputation management



business development


international marketing





community building


advocacy management


trade show marketing



relationship management


segmentation and targeting



conference call management




follower management



sales quota management


personalized marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Improve visibility

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more
  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting