cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Nicereply vs Startquestion survey: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Nicereply low Failure Risk for Startquestion survey low
Know More

Comparison Summary

This comparison report of Nicereply vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 5312 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Nicereply and Startquestion survey

Nicereply, Startquestion survey, Simplesat, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Nicereply covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management with User Generated Content, Sales Document Management with E-Mail, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"Customer satisfaction is actually one of our company white-goals that we’re measured on. The only one that’s at a company level, where we hold the entire company accountable is our customer satisfaction that we get at through using Nicereply. " - Rachel Ferrara

"When we were looking for a tool which will allow our company to conduct research and online tests, 5 years ago Westhill Consulting decided to choose the Webankieta platform. As a company offering consulting and training solutions in areas such as ma...nagement and customer service, we wanted to get access to an intuitive tool in which we could create surveys which are perfectly suited to the needs of our clients. During five years of cooperation with Webankieta, Westhill Consulting created customer satisfaction surveys, training evaluations and competence tests. The most useful system functions which we used during our researches include: automatic sending of invitations to complete the surveys, advanced analysis of results (filters, cross tables) and the ability to automatically generate reports. We would like to recommend Webankieta to all companies wishing to gain access to an intuitive and technologically advanced tool, ideal for creating research targeted at clients or conducted within the organization. " - Aneta Kozłowska

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Nicereply

Focus area

Nicereply is better than Startquestion survey for

Software Failure Risk

  • low

logo Startquestion survey

Focus area

Startquestion survey is better than Nicereply for

Software Failure Risk

  • low

About

Customer feedback software to collect customer feedback and improve the quality of services

Survey software for professionals and companies researching clients, employees and the community

Age

2010

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

56

24

Total Goals
(we found evidences for)

10

3

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (925)

Read Reviews (75)

measuring customer satisfaction

Read Reviews (383)

Read Reviews (31)

measuring net promoter score

Read Reviews (202)

Read Reviews (16)

engagement management

Read Reviews (94)

Read Reviews (0)

engaging and following up

Read Reviews (60)

Read Reviews (0)

helpdesk management

Read Reviews (86)

Read Reviews (7)

sales document management

Read Reviews (81)

Read Reviews (15)

digital signature

Read Reviews (71)

Read Reviews (1)

contract management

Read Reviews (9)

Read Reviews (14)

rating and review management

Read Reviews (66)

Read Reviews (1)

communication management

Read Reviews (45)

Read Reviews (1)

sending & publishing communications

Read Reviews (43)

Read Reviews (1)

sales review & feedback

Read Reviews (21)

Read Reviews (0)

lifetime value management

Read Reviews (14)

Read Reviews (0)

loyalty management

Read Reviews (12)

Read Reviews (2)

customise loyalty program

Read Reviews (12)

Read Reviews (2)

training & onboarding

Read Reviews (12)

Read Reviews (0)

workflow management

Read Reviews (10)

Read Reviews (0)

motivation management

Read Reviews (9)

Read Reviews (0)

competitive intelligence

Read Reviews (8)

Read Reviews (0)

social media management

Read Reviews (8)

Read Reviews (4)

social media analytics

Read Reviews (8)

Read Reviews (4)

sales call management

Read Reviews (8)

Read Reviews (0)

conversion management

Read Reviews (7)

Read Reviews (0)

contact list management

Read Reviews (7)

Read Reviews (4)

knowledge management

Read Reviews (6)

Read Reviews (1)

content management

Read Reviews (3)

Read Reviews (1)

customer case management

Read Reviews (3)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (0)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Improve visibility

  • See 7 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting