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NinjaOne (formerly NinjaRMM) vs TrackAbout: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of NinjaOne (formerly NinjaRMM) vs. TrackAbout is based on a specific set of business needs and context. The comparison uses 2731 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing NinjaOne (formerly NinjaRMM) and TrackAbout

NinjaOne (formerly NinjaRMM), DeskXpand, Cayzu Help Desk, etc., belong to a category of solutions that help Help Desk, whereas TrackAbout belong to a category of solutions that help Digital Asset Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

NinjaOne (formerly NinjaRMM) covers Helpdesk Management with Phone Calls, Training & Onboarding, Sales Document Management, Workflow Management, etc.

TrackAbout focuses on Sales Document Management, Training & Onboarding, Workflow Management with Mobile, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo NinjaOne (formerly NinjaRMM)

Focus area

Software Failure Risk

  • medium

logo TrackAbout

Focus area

TrackAbout is better than NinjaOne (formerly NinjaRMM) for

Software Failure Risk

  • low

About

Top rated UEM & IT Management Software

TrackAbout - Asset Tracking Software & App. | Asset ...

Financials

SERIES C

M&A

Business Need

Total Processes
(we found evidences for)

34

41

Total Goals
(we found evidences for)

8

7

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


training & onboarding


sales document management

contract management


workflow management


competitive intelligence


billing and invoice management


customer feedback management

measuring customer satisfaction


social media management

social media analytics


communication management

tracking & monitoring communications

sending & publishing communications



content management


lifetime value management


engagement management

engaging and following up


generation of new leads




trade show marketing


rating and review management



compliance & governance


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 4 more

Top Channels

Channels Used

  • mobile

  • offline

  • website

  • e-mail

  • trade shows

  • on premises

  • phone calls

  • events

  • user generated content

  • blogs

  • mobile app

  • See 8 more
  • mobile

  • offline

  • website

  • e-mail

  • trade shows

  • on premises

  • phone calls

  • events

  • user generated content

  • blogs

  • mobile app

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting