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Okendo vs Uptime.com: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Okendo vs. Uptime.com is based on a specific set of business needs and context. The comparison uses 2050 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Okendo and Uptime.com

Okendo, Uptime.com, PowerReviews, TargetBay, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Okendo covers Rating And Review Management, Engagement Management with User Generated Content, Customer Feedback Management, Advertisement with Social Media, etc.

Uptime.com focuses on Social Media Management with Social Media, Communication Management with Website, Helpdesk Management, Workflow Management with E-Mail, etc.

"Every interaction we’ve had with Okendo has been professional and they went above and beyond to make it smooth and simple. It was one of the easiest app onboards we’ve ever had. It didn’t require a lot of additional team time to get it set up and it... wasn’t a multi-week setup like some other review apps. " - Ben Katzaman

"Uptime.com's support is the key difference-maker for us. Compared to other vendors in the web monitoring industry (and beyond) who might have you talk to a bot or wait 6-7 days to respond -- your responsiveness and actual helpfulness are truly uniqu...e. " - Patrick Askan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Okendo

Focus area

Okendo is better than Uptime.com for

Software Failure Risk

  • medium

logo Uptime.com

Focus area

Software Failure Risk

  • medium

About

Customer Review Software to drive growth throughout the buying journey.

Website Uptime Monitoring Service

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

61

32

Total Goals
(we found evidences for)

13

5

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction



communication management

sending & publishing communications


loyalty management

customise loyalty program


content management



helpdesk management



knowledge management


training & onboarding


community building


lifetime value management


social media management

scheduling post to social media

social media analytics

engaging on social media


products & pricelist management



personalized marketing


sales document management

proposal & quote management

contract management



contact list management


sales incentive management


campaign management


workflow management


social media marketing


influencer marketing


promotion management


discount management


category management


generation of new leads




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Launch new products

  • Increase customer life time value

  • Scale best practices

  • Improve digital and social presence

  • See 10 more
  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Scale best practices

  • Enhance customer relationships

  • See 2 more

Top Channels

Channels Used

  • social media

  • website

  • user generated content

  • blogs

  • e-mail

  • text SMS

  • chat

  • Slack

  • phone calls

  • offline

  • trade shows

  • point of sale

  • events

  • See 10 more
  • social media

  • website

  • user generated content

  • blogs

  • e-mail

  • text SMS

  • chat

  • Slack

  • phone calls

  • offline

  • trade shows

  • point of sale

  • events

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting