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OKTA vs Mattermost: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OKTA vs. Mattermost is based on a specific set of business needs and context. The comparison uses 9101 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OKTA and Mattermost

OKTA belong to a category of solutions that help Digital Signature, whereas Mattermost belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OKTA covers Workflow Management, Helpdesk Management with Phone Calls, Engagement Management, Training & Onboarding, etc.

Mattermost focuses on Collaboration, Workflow Management, Training & Onboarding, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OKTA

Focus area

Software Failure Risk

  • medium

logo Mattermost

Focus area

Mattermost is better than OKTA for

Software Failure Risk

  • medium

About

Okta | The Identity Standard

Mattermost | open source messaging platform that enables secure team collaboration

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

89

57

Total Goals
(we found evidences for)

17

11

Top Processes

Evidences indicate better relative satisfaction


workflow management


helpdesk management


communication management

sending & publishing communications


engagement management

engaging and following up


training & onboarding



social media management

engaging on social media

managing social media account

scheduling post to social media

social media analytics


sales document management

contract management

proposal & quote management


content management


customer feedback management



lead qualification

lead qualification: technographic


products & pricelist management


community building




competitive intelligence


campaign management




contact list management


generation of new leads


lifetime value management


conference call management



sales call management


loyalty management


courses & assessment



account management



customer case management


revenue cycle management


social media marketing



merger and acquisition


trade show marketing


rating and review management


knowledge management



touchpoint management


channel management



compliance & governance


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve internal communications

  • Increase customer life time value

  • Improve brand engagement

  • Improve efficiency

  • Improve visibility

  • Manage risk

  • Build brand awareness

  • See 14 more
  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve navigation

  • Launch new products

  • Improve digital and social presence

  • Grow market share

  • See 8 more

Top Channels

Channels Used

  • chat

  • video

  • e-mail

  • offline

  • mobile

  • phone calls

  • website

  • user generated content

  • blogs

  • Slack

  • events

  • trade shows

  • mobile app

  • on premises

  • Skype

  • promotions

  • Whatsapp

  • support groups

  • social media

  • point of sale

  • review sites

  • Amazon

  • print media

  • games

  • display advertisement

  • Twitter

  • text SMS

  • See 24 more
  • chat

  • video

  • e-mail

  • offline

  • mobile

  • phone calls

  • website

  • user generated content

  • blogs

  • Slack

  • events

  • trade shows

  • mobile app

  • on premises

  • Skype

  • promotions

  • Whatsapp

  • support groups

  • social media

  • point of sale

  • review sites

  • Amazon

  • print media

  • games

  • display advertisement

  • Twitter

  • text SMS

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting