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OKTA vs Ping Identity (formerly ForgeRock Identity Platform): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of OKTA vs. Ping Identity (formerly ForgeRock Identity Platform) is based on a specific set of business needs and context. The comparison uses 8253 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OKTA and Ping Identity (formerly ForgeRock Identity Platform)

OKTA belong to a category of solutions that help Digital Signature, whereas Ping Identity (formerly ForgeRock Identity Platform) belong to a category of solutions that help Security. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OKTA covers Workflow Management, Helpdesk Management with Phone Calls, Engagement Management, Training & Onboarding, etc.

Ping Identity (formerly ForgeRock Identity Platform) focuses on Training & Onboarding, Products & Pricelist Management, Helpdesk Management with Phone Calls, Lead Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OKTA

Focus area

OKTA is better than Ping Identity (formerly ForgeRock Identity Platform) for

Software Failure Risk

  • medium

logo Ping Identity (formerly ForgeRock Identity Platform)

Focus area

Software Failure Risk

  • low

About

Okta | The Identity Standard

One-stop shop for managing identities, access, and governance.

Financials

IPO

SERIES F

Business Need

Total Processes
(we found evidences for)

89

32

Total Goals
(we found evidences for)

17

8

Top Processes

Evidences indicate better relative satisfaction


workflow management


helpdesk management


communication management

sending & publishing communications


engagement management

engaging and following up


training & onboarding



social media management

engaging on social media

managing social media account

scheduling post to social media

social media analytics


sales document management

contract management

proposal & quote management


content management


customer feedback management



lead qualification

lead qualification: technographic


products & pricelist management


community building




competitive intelligence


campaign management




contact list management


generation of new leads


lifetime value management


conference call management



sales call management


loyalty management


courses & assessment



account management



customer case management


revenue cycle management


social media marketing



merger and acquisition


business development


relationship management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve internal communications

  • Increase customer life time value

  • Improve brand engagement

  • Improve efficiency

  • Improve visibility

  • Manage risk

  • Build brand awareness

  • See 14 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Manage risk

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Launch new products

  • Improve digital and social presence

  • See 5 more

Top Channels

Channels Used

  • offline

  • on premises

  • phone calls

  • point of sale

  • mobile

  • mobile app

  • website

  • See 4 more
  • offline

  • on premises

  • phone calls

  • point of sale

  • mobile

  • mobile app

  • website

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting