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Omniconvert vs FullStory: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Omniconvert vs. FullStory is based on a specific set of business needs and context. The comparison uses 3202 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Omniconvert and FullStory

Omniconvert, FullStory, Mouseflow, Kameleoon, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Omniconvert covers Customer Feedback Management, Engagement Management with Website, Segmentation And Targeting with E-Mail, Generation Of New Leads with Website, etc.

FullStory focuses on Engagement Management with Website, Products & Pricelist Management, Helpdesk Management with Chat, Customer Feedback Management, etc.

"Very flexible tool, that provides massive insight about customers and their behavior. " - Michael Prunner

"Within weeks of the FullStory code being installed, we identified a major bug that was impacting our conversions and wasting tens of thousands of dollars in revenue. Our error monitoring tool never surfaced the issue, and even if it had, we would no...t have had the context or the total impact of users affected. Without FullStory we may never have found this issue. " - Patrick Gordon

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Omniconvert

Focus area

Software Failure Risk

  • medium

logo FullStory

Focus area

FullStory is better than Omniconvert for

Software Failure Risk

  • medium

About

The website conversion optimization tool for smart marketers - Omniconvert

FullStory - Digital Experience Analytics, Session Replay, Heatmaps

Financials

SERIES A

SERIES C

Business Need

Total Processes
(we found evidences for)

39

64

Total Goals
(we found evidences for)

9

12

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


segmentation and targeting


generation of new leads


communication management

sending & publishing communications



workflow management


conversion management


rating and review management


social media management

social media analytics


sales document management

proposal & quote management



campaign management




knowledge management


lifetime value management


competitive intelligence


training & onboarding



helpdesk management


content management


products & pricelist management





customer case management


account management


lead qualification



contact list management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve digital and social presence

  • Improve ROI

  • Improve efficiency

  • Increase customer life time value

  • Scale best practices

  • Enter new markets internationally or locally

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve efficiency

  • Grow market share

  • Improve ROI

  • Establish thought leadership

  • See 9 more

Top Channels

Channels Used

  • website

  • chat

  • user generated content

  • blogs

  • mobile

  • offline

  • phone calls

  • e-mail

  • social media

  • promotions

  • mobile app

  • games

  • point of sale

  • video

  • Slack

  • Twitter

  • LinkedIn

  • movies

  • display advertisement

  • on premises

  • events

  • trade shows

  • review sites

  • Amazon

  • See 21 more
  • website

  • chat

  • user generated content

  • blogs

  • mobile

  • offline

  • phone calls

  • e-mail

  • social media

  • promotions

  • mobile app

  • games

  • point of sale

  • video

  • Slack

  • Twitter

  • LinkedIn

  • movies

  • display advertisement

  • on premises

  • events

  • trade shows

  • review sites

  • Amazon

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting