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Onbase by Hyland vs CommonSpot CMS: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Onbase by Hyland vs. CommonSpot CMS is based on a specific set of business needs and context. The comparison uses 4781 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and CommonSpot CMS

Onbase by Hyland, CommonSpot CMS, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

CommonSpot CMS focuses on Content Management with Website, Communication Management with Website, Engagement Management with Website, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Onbase by Hyland is better than CommonSpot CMS for

Software Failure Risk

  • low

logo CommonSpot CMS

Focus area

CommonSpot CMS is better than Onbase by Hyland for

Software Failure Risk

  • medium

About

Enterprise information platform designed to manage content, processes and cases.

CommonSpot Content Management System

Age

1991

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

60

Total Goals
(we found evidences for)

8

12

Top Processes

Evidences indicate better relative satisfaction



content publishing

searching for content


sales document management

contract management

proposal & quote management


helpdesk management


customer case management


training & onboarding


campaign management



billing and invoice management


knowledge management


engagement management

engaging and following up




products & pricelist management


customer feedback management

measuring customer satisfaction


revenue cycle management



discount management


promotion management


generation of new leads



rating and review management


category management


sending & publishing communications


communication management

sending & publishing communications


scheduling post to social media


engaging on social media


social media analytics


social media management

scheduling post to social media

engaging on social media

social media analytics




segmentation and targeting


subscription management


personalized marketing


performance management


distribution management


community building


membership management


loyalty management



calendar management




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more
  • Acquire customers

  • Improve efficiency

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Improve consistency

  • Improve ROI

  • Improve internal communications

  • See 9 more

Top Channels

Channels Used

  • website

  • social media

  • video

  • offline

  • e-mail

  • user generated content

  • blogs

  • mobile

  • point of sale

  • LinkedIn

  • Facebook

  • Twitter

  • on premises

  • promotions

  • display advertisement

  • phone calls

  • See 13 more
  • website

  • social media

  • video

  • offline

  • e-mail

  • user generated content

  • blogs

  • mobile

  • point of sale

  • LinkedIn

  • Facebook

  • Twitter

  • on premises

  • promotions

  • display advertisement

  • phone calls

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting