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Onbase by Hyland vs Contentstack: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Onbase by Hyland vs. Contentstack is based on a specific set of business needs and context. The comparison uses 1994 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and Contentstack

Onbase by Hyland, Contentstack, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

Contentstack focuses on Content Management, Communication Management, Engagement Management with Mobile, Training & Onboarding, etc.

"Our OnBase system has assisted with getting better billing accuracy. Before OnBase, our billing process was manual and complicated. Our workflows are now simpler and more accurate. They’re less error-prone, too. " - Carl Fravel

"As the key developer supporting Axiom's digital initiatives, it's important that I can build and launch things with my team quickly and efficiently. This is easy to do with Contentstack. " - Kristyn Lyncheski

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Onbase by Hyland is better than Contentstack for

Software Failure Risk

  • low

logo Contentstack

Focus area

Contentstack is better than Onbase by Hyland for

Software Failure Risk

  • low

About

Enterprise information platform designed to manage content, processes and cases.

Contentstack: API-First Headless CMS for Developers & Marketers

Age

1991

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

42

40

Total Goals
(we found evidences for)

8

9

Top Processes

Evidences indicate better relative satisfaction


workflow management


content publishing


sales document management

contract management

proposal & quote management


helpdesk management


customer case management


training & onboarding


campaign management



billing and invoice management


knowledge management


engagement management

engaging and following up




products & pricelist management


customer feedback management

measuring customer satisfaction


revenue cycle management



discount management


promotion management


generation of new leads


lead qualification


category management


sending & publishing communications


communication management

sending & publishing communications


conversion management


community building



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more
  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve ROI

  • Grow market share

  • Scale best practices

  • Enhance customer relationships

  • Build brand awareness

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • mobile

  • website

  • mobile app

  • chat

  • omnichannel

  • user generated content

  • blogs

  • promotions

  • phone calls

  • display advertisement

  • games

  • channel partners

  • offline

  • point of sale

  • on premises

  • out of home

  • billboards

  • review sites

  • Amazon

  • See 16 more
  • mobile

  • website

  • mobile app

  • chat

  • omnichannel

  • user generated content

  • blogs

  • promotions

  • phone calls

  • display advertisement

  • games

  • channel partners

  • offline

  • point of sale

  • on premises

  • out of home

  • billboards

  • review sites

  • Amazon

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting