cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Onbase by Hyland vs Optimizely Content Cloud: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Onbase by Hyland low Failure Risk for Optimizely Content Cloud medium
Know More

Comparison Summary

This comparison report of Onbase by Hyland vs. Optimizely Content Cloud is based on a specific set of business needs and context. The comparison uses 2918 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and Optimizely Content Cloud

Onbase by Hyland, Optimizely Content Cloud, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

Optimizely Content Cloud focuses on Content Management with Website, Engagement Management with Website, Collaboration, Communication Management, etc.

"OnBase Workflow and WorkView provide clearer communication with our transportation vendors. We retired the old system. " - Matt McLaughlin

"All is well from a back-end developers’ perspective. I hear no complaints. Right now, our site foundation is strong, making it easier for front-end developers, content editors, and web editors in making swift changes. " - Joanne Ofiara

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Onbase by Hyland is better than Optimizely Content Cloud for

Software Failure Risk

  • low

logo Optimizely Content Cloud

Focus area

Optimizely Content Cloud is better than Onbase by Hyland for

Software Failure Risk

  • medium

About

Enterprise information platform designed to manage content, processes and cases.

Deliver content to every channel using REST APIs for everything: defining and managing

Age

1991

Financials

M&A

SERIES D

Business Need

Total Processes
(we found evidences for)

42

65

Total Goals
(we found evidences for)

8

16

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (135)

Read Reviews (10)

content management

Read Reviews (54)

Read Reviews (107)

content sharing

Read Reviews (4)

Read Reviews (4)

content publishing

Read Reviews (2)

Read Reviews (13)

content curation

Read Reviews (1)

Read Reviews (19)

sales document management

Read Reviews (31)

Read Reviews (4)

contract management

Read Reviews (10)

Read Reviews (3)

digital signature

Read Reviews (9)

Read Reviews (0)

proposal & quote management

Read Reviews (5)

Read Reviews (1)

document sharing

Read Reviews (4)

Read Reviews (0)

helpdesk management

Read Reviews (19)

Read Reviews (1)

customer case management

Read Reviews (9)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (15)

campaign management

Read Reviews (3)

Read Reviews (6)

billing and invoice management

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (2)

engagement management

Read Reviews (3)

Read Reviews (80)

engaging and following up

Read Reviews (1)

Read Reviews (58)

products & pricelist management

Read Reviews (2)

Read Reviews (4)

customer feedback management

Read Reviews (2)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (1)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (2)

generation of new leads

Read Reviews (1)

Read Reviews (8)

business development

Read Reviews (1)

Read Reviews (3)

sending & publishing communications

Read Reviews (0)

Read Reviews (21)

communication management

Read Reviews (0)

Read Reviews (26)

sending & publishing communications

Read Reviews (0)

Read Reviews (21)

community building

Read Reviews (0)

Read Reviews (6)

lifetime value management

Read Reviews (0)

Read Reviews (4)

engaging on social media

Read Reviews (0)

Read Reviews (3)

social media management

Read Reviews (0)

Read Reviews (4)

engaging on social media

Read Reviews (0)

Read Reviews (3)

segmentation and targeting

Read Reviews (0)

Read Reviews (3)

international marketing

Read Reviews (0)

Read Reviews (3)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

personalized marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more

  • Acquire customers

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Launch new products

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • Increase customer life time value

  • Improve internal communications

  • Build brand awareness

  • Improve ROI

  • Improve efficiency

  • Improve stakeholder relations

  • Improve brand engagement

  • See 13 more

Top Channels

Channels Used

  • website

  • social media

  • promotions

  • offline

  • mobile

  • omnichannel

  • causes and charity

  • mobile app

  • e-mail

  • video

  • point of sale

  • chat

  • coupons

  • phone calls

  • Instagram

  • Twitter

  • on premises

  • review sites

  • Amazon

  • Facebook

  • user generated content

  • blogs

  • See 19 more

  • website

  • social media

  • promotions

  • offline

  • mobile

  • omnichannel

  • causes and charity

  • mobile app

  • e-mail

  • video

  • point of sale

  • chat

  • coupons

  • phone calls

  • Instagram

  • Twitter

  • on premises

  • review sites

  • Amazon

  • Facebook

  • user generated content

  • blogs

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting