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Onbase by Hyland vs SAP Extended Enterprise Content Management by OpenText: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Onbase by Hyland vs. SAP Extended Enterprise Content Management by OpenText is based on a specific set of business needs and context. The comparison uses 1518 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and SAP Extended Enterprise Content Management by OpenText

Onbase by Hyland, SAP Extended Enterprise Content Management by OpenText, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

SAP Extended Enterprise Content Management by OpenText focuses on Content Management with Offline, Collaboration with Offline, Offer Management, Engagement Management, etc.

"OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. " - Amy Roberts

"SAP software supports our core business and administrative processes – it is everywhere in our Organization and helps us deliver on our mission to realize a better-run world. With SAP Extended ECM, it’s now faster and easier for our people to find t...he files and information they are looking for. " - Peter Holzleitner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Onbase by Hyland is better than SAP Extended Enterprise Content Management by OpenText for

Software Failure Risk

  • low

logo SAP Extended Enterprise Content Management by OpenText

Focus area

Software Failure Risk

  • medium

About

Enterprise information platform designed to manage content, processes and cases.

Content Management with digital processes and real-time information

Age

1991

1972

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

42

12

Total Goals
(we found evidences for)

8

4

Top Processes

Evidences indicate better relative satisfaction


workflow management


content publishing


sales document management

contract management

proposal & quote management


helpdesk management


customer case management


training & onboarding


campaign management



billing and invoice management


knowledge management


engagement management

engaging and following up




products & pricelist management


customer feedback management

measuring customer satisfaction


revenue cycle management



discount management


promotion management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more
  • Improve ROI

  • Enhance customer relationships

  • Improve stakeholder relations

  • Scale best practices

  • See 1 more

Top Channels

Channels Used

  • offline

  • point of sale

  • video

  • social media

  • e-mail

  • See 2 more
  • offline

  • point of sale

  • video

  • social media

  • e-mail

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting