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Onbase by Hyland vs Tungsten Capture: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Onbase by Hyland vs. Tungsten Capture is based on a specific set of business needs and context. The comparison uses 1624 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and Tungsten Capture

Onbase by Hyland, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems, whereas Tungsten Capture belong to a category of solutions that help Authoring and Publishing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

Tungsten Capture focuses on Workflow Management, Content Management with Offline, Sales Document Management, Capturing Leads, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Onbase by Hyland is better than Tungsten Capture for

Software Failure Risk

  • low

logo Tungsten Capture

Focus area

Software Failure Risk

  • medium

About

Enterprise information platform designed to manage content, processes and cases.

Multichannel Document Capture Software

Age

1991

Financials

M&A

M&A

Business Need

Total Processes
(we found evidences for)

42

11

Total Goals
(we found evidences for)

8

2

Top Processes

Evidences indicate better relative satisfaction



content management

content publishing


sales document management

contract management

proposal & quote management


helpdesk management


customer case management


training & onboarding


campaign management



billing and invoice management


knowledge management


engagement management




products & pricelist management


customer feedback management

measuring customer satisfaction


revenue cycle management



discount management


promotion management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more
  • Improve ROI

  • Acquire customers

Top Channels

Channels Used

  • offline

  • point of sale

  • on premises

  • offline

  • point of sale

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting