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Onbase by Hyland vs Upland AccuRoute: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Onbase by Hyland low Failure Risk for Upland AccuRoute medium
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Comparison Summary

This comparison report of Onbase by Hyland vs. Upland AccuRoute is based on a specific set of business needs and context. The comparison uses 1624 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and Upland AccuRoute

Onbase by Hyland, Upland AccuRoute, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

Upland AccuRoute focuses on Workflow Management, Content Management, Social Media Management, Customer Feedback Management, etc.

"OnBase provides our project team members in the field with remote access so they can find documents needed or their project instantly. Now we have assurance that they always have the most current versions of drawings. " - Amy Roberts

"Our lawyers and staff across the entire firm can scan paper in and manipulate it any way they want. We don’t have to recreate the wheel anymore. We have a ‘dayforward’ approach meaning that we are carefully scrutinizing paper files before they are s...ent to off-site storage. " - Catherine Saldutti

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Onbase by Hyland is better than Upland AccuRoute for

Software Failure Risk

  • low

logo Upland AccuRoute

Focus area

Software Failure Risk

  • medium

About

Enterprise information platform designed to manage content, processes and cases.

Secure Content Capture, Routing, and Fax Software

Age

1991

2010

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

17

Total Goals
(we found evidences for)

8

2

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (135)

Read Reviews (14)

content management

Read Reviews (54)

Read Reviews (3)

content sharing

Read Reviews (4)

Read Reviews (0)

content publishing

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (31)

Read Reviews (1)

contract management

Read Reviews (10)

Read Reviews (1)

digital signature

Read Reviews (9)

Read Reviews (1)

proposal & quote management

Read Reviews (5)

Read Reviews (0)

document sharing

Read Reviews (4)

Read Reviews (0)

helpdesk management

Read Reviews (19)

Read Reviews (0)

customer case management

Read Reviews (9)

Read Reviews (0)

training & onboarding

Read Reviews (4)

Read Reviews (0)

campaign management

Read Reviews (3)

Read Reviews (0)

billing and invoice management

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (0)

engagement management

Read Reviews (3)

Read Reviews (1)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

customer feedback management

Read Reviews (2)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (1)

revenue cycle management

Read Reviews (2)

Read Reviews (1)

discount management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

social media analytics

Read Reviews (0)

Read Reviews (2)

social media management

Read Reviews (0)

Read Reviews (2)

social media analytics

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more

  • Scale best practices

  • Increase sales & revenue

Top Channels

Channels Used

  • offline

  • point of sale

  • on premises

  • offline

  • point of sale

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting