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Onbase by Hyland vs Upland AccuRoute: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Onbase by Hyland vs. Upland AccuRoute is based on a specific set of business needs and context. The comparison uses 1624 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and Upland AccuRoute

Onbase by Hyland, Upland AccuRoute, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

Upland AccuRoute focuses on Workflow Management, Content Management, Social Media Management, Customer Feedback Management, etc.

"With so few employees, the expectation is staff in every role can wear a lot of hats. Being able to become a mini-master in so many areas really shows the power of OnBase. " - LuAnn Leggett

"For us, there is nothing more important than our employees, as we are nothing without them. Our teams work together to produce an outstanding product. The efficiencies that Upland helps us drive in the background play a large part in that. " - One of Top 10 US Fruit Farming Companies

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Onbase by Hyland is better than Upland AccuRoute for

Software Failure Risk

  • low

logo Upland AccuRoute

Focus area

Software Failure Risk

  • medium

About

Enterprise information platform designed to manage content, processes and cases.

Secure Content Capture, Routing, and Fax Software

Age

1991

2010

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

17

Total Goals
(we found evidences for)

8

2

Top Processes

Evidences indicate better relative satisfaction



content management

content publishing


sales document management

contract management

proposal & quote management


helpdesk management


customer case management


training & onboarding


campaign management



billing and invoice management


knowledge management


engagement management




products & pricelist management


customer feedback management

measuring customer satisfaction


revenue cycle management



discount management


promotion management


social media analytics


social media management

social media analytics


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more
  • Scale best practices

  • Increase sales & revenue

Top Channels

Channels Used

  • offline

  • point of sale

  • on premises

  • offline

  • point of sale

  • on premises

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting