Comparison Summary
This comparison report of OneDesk vs. Kantata Professional Services Cloud is based on a specific set of business needs and context. The comparison uses 6690 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing OneDesk and Kantata Professional Services Cloud
OneDesk, Kantata Professional Services Cloud, BigTime Software, eSUB Construction Software, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
OneDesk covers Workflow Management, Helpdesk Management, Communication Management with E-Mail, Engagement Management, etc.
Kantata Professional Services Cloud focuses on Collaboration, Social Media Management, Forecasting, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
OneDesk
Focus area
OneDesk is better than Kantata Professional Services Cloud for
Software Failure Risk
Kantata Professional Services Cloud
Focus area
Kantata Professional Services Cloud is better than OneDesk for
Software Failure Risk
About
Project Management and Helpdesk Software
Technology designed for clarity, control and confidence
Financials
PRIVATE
SERIES E
Business Need
Total Processes
(we found evidences for)
49
65
Total Goals
(we found evidences for)
6
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Launch new products
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Build brand awareness
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Improve visibility
- See 3 more
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Enhance customer relationships
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Scale best practices
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Acquire customers
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Improve internal communications
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Improve efficiency
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Grow market share
-
Improve visibility
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Increase sales & revenue
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Launch new products
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Enter new markets internationally or locally
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Improve ROI
-
Improve stakeholder relations
-
Build brand awareness
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Establish thought leadership
- See 11 more
Top Channels
Channels Used
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e-mail
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chat
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video
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mobile
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website
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user generated content
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blogs
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social media
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phone calls
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offline
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Slack
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mobile app
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games
-
point of sale
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on premises
-
Twitter
-
events
-
trade shows
-
mass media
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television
-
LinkedIn
- See 18 more
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e-mail
-
chat
-
video
-
mobile
-
website
-
user generated content
-
blogs
-
social media
-
phone calls
-
offline
-
Slack
-
mobile app
-
games
-
point of sale
-
on premises
-
Twitter
-
events
-
trade shows
-
mass media
-
television
-
LinkedIn
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
