OneDesk Overview
OneDesk combines helpdesk, project management, and PSA software in a single app. Customers are supported and projects managed seamlessly in one platform.
Use Cases
Customers recommend Workflow Management, Helpdesk Management, Communication Management, as the business use cases that they have been most satisfied with while using OneDesk.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OneDesk.
OneDesk Use-Cases and Business Priorities: Customer Satisfaction Data
OneDesk works with different mediums / channels such as E-Mail. User Generated Content. and Blogs.
OneDesk's features include Ticketing, Widgets, Dashboard, etc. and OneDesk support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also OneDesk analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Engaging with our customers and taking immediate action...." Peer review by Erin R, Social Media and Events Coordinator, Marketing and Advertising
OneDesk, Prism PPM (formerly WorkOtter), TeamGantt, ClickUp, MeisterTask, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for OneDesk
Top Industries
- Information Technology and Services
- Hospital & Health Care
- Consumer Services
Popular in
- Small Business
OneDesk is popular in Information Technology And Services, Hospital & Health Care, and Consumer Services and is widely used by Small Business,
OneDesk Customer wins, Customer success stories, Case studies
What benefits does OneDesk offer for Workflow Management?
What makes OneDesk ideal for Helpdesk Management?
How can OneDesk optimize your Communication Management Workflow?
How does OneDesk address your Knowledge Management Challenges?
How does OneDesk facilitate Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well OneDesk solved their Project Management needs. Cuspera uses 2498 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.
LifeLearn - Education
Read more →OneDesk - Archiving & Auto-Archiving
Frequently Asked Questions(FAQ)
for OneDesk
What is OneDesk?
OneDesk is helpdesk and project management software as a service on a single platform.
What is OneDesk used for?
What are the top features of OneDesk?
Who uses OneDesk?
What are OneDesk alternatives?
Where is OneDesk located?
Peers used OneDesk for workflow management and helpdesk management
OneDesk Competitors
OneDesk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (29) |
| Custom Reports | Read Reviews (293) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (29) |
| Custom Reports | Read Reviews (293) |
OneDesk Integrations
OneDesk integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for OneDesk
Software Failure Risk Guidance
?for OneDesk
Overall Risk Meter
Top Failure Risks for OneDesk
OneDesk Inc Profile
Company Name
OneDesk Inc
Company Website
https://www.onedesk.com/HQ Location
1500 du College, Suite 210, Montreal, QC, Canada, H4L 5G6
Employees
01-10
Social
Financials
PRIVATE
