Comparison Summary
Introducing ONEsite and Trakdesk
ONEsite, Khoros Communities, Nationbuilder, etc., belong to a category of solutions that help Community Management, whereas Trakdesk belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ONEsite covers Engagement Management with Offline, Training & Onboarding with E-Mail, Communication Management with Social Media, Loyalty Management with User Generated Content, etc.
Trakdesk focuses on Helpdesk Management, Knowledge Management with Social Media, Rating And Review Management, Customer Case Management with Chat, etc.
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About
The revolutionary integrated forum, chat and comment software for live conversations
Trakdesk - Cloud customer support software and helpdesk ...
Age
2016
Financials
IPO
Business Need
Total Processes
(we found evidences for)
35
12
Total Goals
(we found evidences for)
1
0
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
Top Channels
Channels Used
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chat
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social media
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e-mail
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user generated content
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blogs
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chat
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social media
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e-mail
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user generated content
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blogs
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High