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OpenText EIM vs Concord: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText EIM vs. Concord is based on a specific set of business needs and context. The comparison uses 3886 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText EIM and Concord

OpenText EIM belong to a category of solutions that help Content Management Systems, whereas Concord belong to a category of solutions that help Contract Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText EIM covers Content Management, Workflow Management, Collaboration, Engagement Management, etc.

Concord focuses on Sales Document Management, Workflow Management, Collaboration with Offline, Content Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText EIM

Focus area

Software Failure Risk

  • medium

logo Concord

Focus area

Concord is better than OpenText EIM for

Software Failure Risk

  • low

About

Enterprise Information Management (EIM) | OpenText

Concord | The Contract Success Platform

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

24

50

Total Goals
(we found evidences for)

6

14

Top Processes

Evidences indicate better relative satisfaction





sales document management

contract management


engagement management

engaging and following up


campaign management


customer case management


helpdesk management


bundling of products


communication management

sending & publishing communications



training & onboarding



relationship management


products & pricelist management


negotiation management


social media analytics


social media management

social media analytics



generation of new leads


contact list management


category management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Increase sales & revenue

  • Improve consistency

  • Enter new markets internationally or locally

  • See 3 more
  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Manage risk

  • Enhance customer relationships

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more
  • e-mail

  • offline

  • point of sale

  • on premises

  • website

  • mobile

  • user generated content

  • blogs

  • mobile app

  • phone calls

  • chat

  • games

  • Slack

  • trade shows

  • events

  • causes and charity

  • promotions

  • newsletter

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting