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OpenText EIM vs Lucidchart: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText EIM vs. Lucidchart is based on a specific set of business needs and context. The comparison uses 6316 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText EIM and Lucidchart

OpenText EIM belong to a category of solutions that help Content Management Systems, whereas Lucidchart belong to a category of solutions that help Authoring and Publishing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText EIM covers Content Management, Workflow Management, Collaboration, Engagement Management, etc.

Lucidchart focuses on Collaboration, Workflow Management, Sales Document Management, Content Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText EIM

Focus area

Software Failure Risk

  • medium

logo Lucidchart

Focus area

Lucidchart is better than OpenText EIM for

Software Failure Risk

  • low

About

Enterprise Information Management (EIM) | OpenText

Lucidchart: Online Diagram Software & Visual Solution

Financials

NA

Business Need

Total Processes
(we found evidences for)

24

64

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction





sales document management

contract management


engagement management

engaging and following up


campaign management


customer case management


helpdesk management


bundling of products


communication management

sending & publishing communications



training & onboarding


customer feedback management


products & pricelist management


managing social media account


engaging on social media


scheduling post to social media


social media management

managing social media account

engaging on social media

scheduling post to social media


generation of new leads


knowledge management




competitive intelligence


sales review & feedback



account management


business development


create learning path


courses & assessment

create learning path



contact list management


trade show marketing


rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Increase sales & revenue

  • Improve consistency

  • Enter new markets internationally or locally

  • See 3 more
  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Enhance customer relationships

  • Improve efficiency

  • Manage risk

  • Improve consistency

  • Improve visibility

  • Improve digital and social presence

  • Shorten ramp up time

  • See 8 more

Top Channels

Channels Used

  • website

  • chat

  • e-mail

  • social media

  • offline

  • user generated content

  • blogs

  • point of sale

  • video

  • mobile

  • phone calls

  • Facebook

  • Slack

  • trade shows

  • mobile app

  • games

  • events

  • movies

  • promotions

  • display advertisement

  • causes and charity

  • See 18 more
  • website

  • chat

  • e-mail

  • social media

  • offline

  • user generated content

  • blogs

  • point of sale

  • video

  • mobile

  • phone calls

  • Facebook

  • Slack

  • trade shows

  • mobile app

  • games

  • events

  • movies

  • promotions

  • display advertisement

  • causes and charity

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting