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OpenText EIM vs Smartsheet platform: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of OpenText EIM vs. Smartsheet platform is based on a specific set of business needs and context. The comparison uses 454 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OpenText EIM and Smartsheet platform

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OpenText EIM covers Content Management, Workflow Management, Collaboration, Engagement Management, etc.

Smartsheet platform focuses on Collaboration, Workflow Management, Engagement Management, Social Media Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OpenText EIM

Focus area

Software Failure Risk

  • medium

logo Smartsheet platform

Focus area

Software Failure Risk

  • medium

About

Enterprise Information Management (EIM) | OpenText

The platform for organizational achievement | Smartsheet

Financials

SERIES F

Business Need

Total Processes
(we found evidences for)

24

16

Total Goals
(we found evidences for)

6

1

Top Processes

Evidences indicate better relative satisfaction


content management


workflow management



sales document management

contract management


engagement management

engaging and following up


campaign management


customer case management


helpdesk management


bundling of products


communication management

sending & publishing communications


social media analytics


social media management

social media analytics



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Increase sales & revenue

  • Improve consistency

  • Enter new markets internationally or locally

  • See 3 more
  • Scale best practices

Top Channels

Channels Used

  • website

  • website

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting