Comparison Summary
This comparison report of OpenText Explore vs. DialedIn by ChaseData is based on a specific set of business needs and context. The comparison uses 1239 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing OpenText Explore and DialedIn by ChaseData
OpenText Explore belong to a category of solutions that help Business Intelligence, whereas DialedIn by ChaseData belong to a category of solutions that help Auto Dialer. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
OpenText Explore covers Engagement Management with Phone Calls, Social Media Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
DialedIn by ChaseData focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Social Media Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
DialedIn by ChaseData
Focus area
DialedIn by ChaseData is better than OpenText Explore for
Software Failure Risk
About
Voice of The Customer Tools - Speech Analytics Software | OpenText
Call Center Dialer Software
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
12
37
Total Goals
(we found evidences for)
3
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Enter new markets internationally or locally
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Improve efficiency
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Grow market share
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Improve ROI
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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chat
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offline
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on premises
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text SMS
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website
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omnichannel
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user generated content
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blogs
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mobile
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Facebook page
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Facebook
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video
-
point of sale
- See 13 more
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phone calls
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e-mail
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social media
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chat
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offline
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on premises
-
text SMS
-
website
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omnichannel
-
user generated content
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blogs
-
mobile
-
Facebook page
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Facebook
-
video
-
point of sale
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
